Senior AV Specialist

Senior AV Specialist
Location: New York, NY 10013

Term: 6‑month contract to hire

Pay: up to $70/hr

Hours: M‑F 8‑5pm EST

Position Overview
We are seeking a Senior AV Specialist with 6–8 years of corporate AV experience to provide high‑quality onsite support for enterprise conference rooms, executive meeting spaces, and collaboration environments. This role requires a hands‑on professional who can independently manage AV support, troubleshoot complex issues, and deliver a white‑glove experience for business leaders and stakeholders.

Responsibilities

Provide day‑to‑day onsite AV support for corporate conference rooms and executive meeting spaces

Independently set up, operate, and troubleshoot audio‑visual systems for meetings, presentations, and hybrid collaboration sessions

Support video conferencing platforms including Microsoft Teams, Zoom, and WebEx

Configure, operate, and troubleshoot AV control systems such as Crestron and Extron

Deliver white‑glove AV support for executives and high‑visibility meetings

Serve as the primary point of contact for AV incidents during meetings and events

Proactively identify and resolve AV issues to minimize downtime

Partner with IT, facilities, and workplace services teams to ensure consistent AV performance

Document room configurations, known issues, and resolution steps

Provide limited after‑hours or on‑call support as required for critical meetings

Qualifications

6–8 years of hands‑on AV experience in a corporate or enterprise environment

Strong experience supporting conference rooms, executive boardrooms, and collaboration spaces

Advanced troubleshooting skills across audio, video, control systems, and signal flow

Proven experience with Crestron and/or Extron control systems

Deep familiarity with enterprise video conferencing platforms

Ability to operate independently and make real‑time decisions during meetings

Strong communication and customer service skills, especially with senior stakeholders

Comfortable working in fast‑paced, high‑expectation corporate settings

Advanced AV System Design & Configuration

Proven experience designing, configuring, and implementing complex AV systems on the back end in a corporate enterprise environment

Hands‑on expertise using Q‑SYS Designer for system architecture, DSP configuration, control design, and ongoing optimization

Ability to architect scalable, standardized AV solutions across multiple room types and global offices

Podcast Studio Ownership & Media Production

Experience setting up, maintaining, and supporting a dedicated podcast studio including microphones, mixers, cameras, lighting, and acoustics

Strong preference for candidates who can perform post‑production editing and assist with publishing and distribution

Ability to maintain broadcast‑quality audio and video standards

Enterprise Conference Room Ownership

Experience owning all corporate conference rooms company‑wide, including executive boardrooms and collaboration spaces

Experience acting as the central AV owner coordinating with onsite IT, facilities, and vendors

Experience diagnosing and resolving issues remotely and onsite when required

Experience establishing and maintaining AV standards, documentation, and best practices

Global Support & Time Zone Flexibility

Willingness to support a global user base including early‑morning coverage aligned to London business hours

Flexibility for late‑evening support as new offices open, including Sydney

Willingness to provide occasional off‑hours support for critical meetings

Preferred Qualifications

Crestron and/or Extron certifications

Experience supporting executive leadership teams

Exposure to networked AV systems

Experience supporting hybrid or large‑scale corporate meetings

Benefits
Zones offers a comprehensive benefits package that includes medical coverage, state‑mandated sick leave, and other benefits designed to support your well‑being and work‑life balance.

EEO Statement
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.

Zones participates in E‑Verify. E‑Verify is a system that compares information from a team member’s Form I‑9 to federal records to confirm their eligibility to work in the United States.

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