Account Specialist - Landscaping Division

ACCOUNT SPECIALIST LANDSCAPING
We are seeking a motivated and customer-focused Landscaping Account Specialist to join our team. In this role, you will serve as the primary liaison between Mackey Services and assigned property owners and/or managers, ensuring all landscape-related services are delivered to the highest standards of quality and professionalism. The Account Specialist is responsible for building strong client relationships, driving account growth, and ensuring customer satisfaction, and supporting overall all account profitability.

Who We Are
Mackey Services is committed to delivering honest, expert HVAC, electrical, generator, and landscaping services. We provide peace of mind through clear communication, accurate solutions, and reliable workmanship. Our purpose is to build lasting relationships rooted in trust, care, and consistency.

Why Join Us

Base salary + performance incentives

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Holidays

Paid Vacation and Sick Leave

A Positive Work Environment – You Matter at Mackey!

Account Specialist Responsibilities

Provide exceptional 5-star customer service

Serve as the primary point of contact for assigned landscaping clients

Address client concerns promptly, professionally, and with solution-based communication

Proactively identify opportunities to expand services within existing accounts

Execute annual contract renewals and service increases

Oversee sold work to ensure timely execution and high-quality results

Coordinate with internal teams to ensure accurate scheduling, completion and service close-out

Build and maintain strong client relationships through consistent communication and follow-through

Qualifications

Bachelor's degree in Business, Marketing, Horticulture, or related field preferred

Minimum of 2 years of sales or account management experience in landscaping or a related field

Strong communication, negotiation, and relationship-building skills

Proven success in sales, account growth, or client retention

Strong organizational and time-management abilities

Proficiency with CRM software, Microsoft Office, and Google Workspace applications

Ability to travel locally up to 75% of the time

Valid driver’s license and acceptable driving record

Must be able to pass a background check

Equal Opportunity Employer
Macky Services is an Equal Opportunity Employer.

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