Senior Account Director - Sephora (Ref: 195184)

About Us
Forsyth Barnes have partnered with one of the fastest growing skincare brands in North America, known for its category disrupting products, strong brand equity, and loyal customer base. With an ambitious growth agenda and significant investment across product, marketing, and commercial leadership, the business is entering its next phase of expansion. Sephora is a cornerstone retail partner, and this role offers a rare opportunity to take ownership of a high profile account and play a defining role in shaping the brand’s next chapter of growth.

Job Description
The Account Director, Sephora North America will own the full Sephora North America portfolio. This is the largest portfolio managed by any sales leader globally within the business and sits on both the Commercial Leadership Team and the Operational Leadership Team. The role is responsible for creating the Sephora strategy, not inheriting one. The focus is on retailer excellence, smart investment decisions, stronger forecasting and planning discipline, and building a clear, brand right playbook to drive growth.

Key Responsibilities

Own the Sephora North America business, delivering sales and growth targets

Create and execute the Sephora strategy aligned to brand and North America priorities

Lead commercial planning across launches, range, promotions, and investment with clear ROI focus

Ensure accurate forecasting across sell in and sell out, with tight performance management

Build strong Sephora relationships and deliver effective joint business planning

Use data and insight to drive decision making and optimise performance

Partner cross functionally across North America and contribute at leadership level

Requirements

Proven experience leading a Sephora US account with a strong understanding of how to win within the retailer

Strong commercial capability across forecasting, planning, spend management, and ROI

Ability to build a Sephora specific strategy rather than rely on generic playbooks

Strong stakeholder management skills with influence at senior and cross functional level

Comfortable operating at pace in a fast moving environment

Willing to travel, including quarterly Sephora and UK visits

Able to work East Coast hours regardless of location

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