UX/UI Designer, Senior - Remote US

Overview

Smile Digital Health enables people and organizations to better manage healthcare data through a FHIR-based data liberation platform. We are focused on delivering impact with innovative health data solutions used in multiple countries and recognized in industry rankings.
Apply today and find plenty of reasons to SMILE!
Responsibilities

User Research: Lead and participate in qualitative and quantitative research methods; synthesize findings and translate them into actionable design requirements.
Solution Design: Lead and participate in discovery sessions; evaluate user requirements with product owners and stakeholders; illustrate design ideas using mockups, storyboards, process flows and sitemaps; specify designs through wireframes and prototypes to communicate with engineers and customers; build complex workflows and navigation; use analytical skills to identify trends and recommend UX improvements; contribute to Smile’s UX processes and stay current with best practices.
Customer Advocacy: Determine user needs from business requirements and constraints; advocate for user-centered design principles; validate flows and prototypes with user proxies and end-users; apply accessibility best practices and design inclusive experiences for diverse users, including users with disabilities.
Requirements

5+ years of experience as a UX/UI Designer or similar role; post-secondary education preferred.
Experience within an Agile SCRUM team.
Strong portfolio demonstrating ability to create valuable and meaningful experiences.
Critical thinking and problem-solving skills; ability to translate ideas into clear design solutions and flows.
Excellent communication skills; familiar with standard design methodologies.
Proven visual design skills with clear visual hierarchies; familiarity with qualitative UX methods and tools (e.g., usability testing, remote testing).
Knowledge of interaction design and information architecture.
Proficiency in Figma (components/design systems, variables, interactive prototyping); experience building and maintaining design systems.
Experience in user research methodologies; healthcare design experience is an asset.
Experience designing for front-end frameworks (e.g., Bootstrap, Angular, React) and collaboration with front-end developers to ensure accurate implementation.
Nice to have: knowledge of FHIR and clinical data workflows; knowledge of US clinical measures; analytics and non-relational data; experience with advanced designs extending standard front-end frameworks (e.g., GoJS, JointJS, React Diagrams).
Additional Information

Smile discloses that artificial intelligence (AI) may be used in portions of the recruitment and selection process. All hiring decisions are ultimately made by qualified human decision-makers, and AI tools are used to support fair and equitable hiring practices.
This position is a new role created to support Smile’s growth and commitment to operational excellence.
Salary range: $95,000 - $115,000 per year.
Benefits

Remote Work Environment
Flexible Time Away From Work Policy including PTO, Personal and Sick Days
Competitive Salary and Health/Medical Benefits
RRSP/TFSA/401K Employee Contribution
Life and Disability
Employee Assistance Program
FHIR Study Program and Skillsoft Learning
Smile community and values focused on diversity, inclusion, and belonging

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