Senior Account Executive Americas Remote

Hello from the Recruiting Team at Customer.io! We’re looking for a motivated, experienced Senior Account Executive to join our growing sales team and help drive the next stage of Customer.io’s growth. In this role, you’ll represent Customer.io to our largest prospective customers and manage the full sales cycle—from prospecting to demo to close.
You’ll partner with a dedicated Sr. SDR to source opportunities while also fielding inbound demand generated by our marketing team. Once customers are onboarded, you’ll hand them off to our supportive Customer Success and Technical Support teams, ensuring they have the expertise they need to thrive.
What you’ll do

Manage qualified leads from inbound and outbound teams; run discovery calls (using MEDDPICC) and drive full‑cycle deals to close
Collaborate with your Sr. SDR on account targeting, sales strategy, and prospecting to engage top ICP brands
Uncover customer business needs and position Customer.io’s solutions effectively
Own your numbers: track and report on sales activity, pipeline health, and revenue performance
Self‑source pipeline as needed to stay on track for quota attainment
Use value‑based selling to clearly communicate the features and benefits of our platform
About you

3–5 years of top performance as a Senior Account Executive (or similar) in B2B SaaS
Proven track record of consistently achieving quota and goals
Familiar with MEDDPICC or a similar structured sales methodology
Excellent written and verbal communication skills, with a professional, engaging presence
Ability to uncover business needs and recommend relevant solutions
Strong organizational skills to manage priorities in a fast‑paced environment
Creative problem‑solver who can think beyond the ask to find the right solution
Bonus: experience selling Marketing Technology products
Benefits

We believe in transparency. We offer a compensation package of $115k Base + $115k Variable = $230k USD OTE (or equivalent in local currency), subject to market rate adjustment.
Our inclusive benefits package supports your well‑being and growth, including

100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer

16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more.
Interview Process

30‑minute video call with a Recruiter
45‑minute video call with Bar Raiser
60‑minute Mock Call with the Hiring Team
30‑minute Final video call with the Hiring Manager (final step may vary at our discretion)
EEO Statement

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias‑free hiring practices, and develop community partnerships to expand our global impact.
All final candidates will be asked to complete a background check and employment verifications as part of our pre‑employment process.
As set forth in Customer.io’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

#J-18808-Ljbffr