Director - Industry Advisor (MAE)

The Industry Advisor (MAE focus) will be instrumental in taking the organization to the next level of performance, helping to scale the organization and its capabilities. This individual will have a deep understanding and experience in the Manufacturing, Automotive & Energy industries, partnering with GTM and Delivery to drive growth strategies around our key accounts. The Industry Advisor is responsible for driving cross‑functional growth strategies and influencing both new logos and existing clients to show key performance indicators from their engagements with Coastal.

Role Responsibilities

Strong industry understanding, structured problem solving, strategic clarity, executive presence (verbal and written), and solutions to drive deliver growth

Represent Coastal at key industry events, identifying new growth opportunities and building relationships with key industry stakeholders

Act as the Voice of MAE to prospects, clients, and partners

Drive the conversation around Manufacturing Cloud and how AI‑assisted forecasting reduces inventory waste.

Consult on "Shop Floor to Top Floor" data visibility projects, helping VPs of Ops justify digital investments via operational efficiency KPIs.

Responsible for supporting the scoping and estimating of programs and projects

Responsible for leading Advisory/True North engagements

Co‑sell, grow, and manage strategic prospects

Develop competitive analyses designed to elevate Coastal’s brand against competitors

Educate and enable sales, pre‑sales, and customer success teams specific to sub‑verticals and influence Coastal’s POV

Partner cross‑functionally on relevant content for events, marketing materials, and partnered GTM activities

Support market‑ready solution direction & growth strategy execution

Engage with Salesforce RVPs and AEs to partner on new opportunities, drive new projects, and become a trusted partner.

Build GTM plays specifically for Clean Energy or Automotive OEM sub‑verticals.

Proven ability to build, manage and foster a team‑oriented environment.

Provide leadership, coaching, performance feedback and resources to associates

Be a clear and consistent communicator with the team and leadership

Work with your team to create estimates aligned with the customer requirements, expectations, and agreed upon deliverables.

Coach, mentor, and grow Market team members

Travel as needed to support the sales cycles to close business

Experience/Skills Required

8+ years of consulting experience in delivery leadership relative to iterative software development, ideally Salesforce, in the MAE industry

5+ years of Sales experience

Proven Portfolio Growth – you will be responsible for growing our Coastal customers

Deep industry expertise with a point of view of sub‑verticals

Commitment to building long‑term relationships with customers and winning business through trusted relationships

Consultative mindset and a dedication to learning in a dynamic environment

Understanding of and relationships within the Salesforce portfolio, along with newly acquired solutions such as Mulesoft, Tableau, Slack, etc.

Excellent communicator who can easily understand business requirements and think on their feet

Consistent record of building and running robust teams

Self‑starter with the ability to multitask in a fast‑paced and high‑pressure work environment

Strong customer orientation and results‑driven leader

Demonstrated ability to analyze and interpret data for value‑based discussions

Must have full‑time permanent US work authorization

Note – Determination of Senior will be based upon the candidate's previous relevant experience and depth of skills, and will be determined through our skills interview process

Additional Preferred Experience/Skills

Experience leading digital transformation and large‑scale change management efforts

Strong understanding of AI

Ability to engage and motivate teams

Bachelor’s Degree preferred, or equivalent experience

Why Coastal, and what we offer

Flexible working hours with an emphasis on a life‑work balance (in that order!)

Fully remote work; “Live by the beach, work in the Cloud,” plus company office locations in Palm Coast, FL, Tyson’s Corner, VA & Lexington, KY

Unlimited Paid Time Off (RTO), 401K with Company Match, and Medical, Vision, & Dental coverage

Competitive quarterly and annual bonus opportunities

Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems; plus occasional in‑house competitions with spot bonuses

A flexible and fun team culture! We value transparency, support, flexibility, growth, teamwork, fun, and so much more

Frequent team and culture activities, virtual & in‑person, including Lunch and Learns, Happy Hours, team‑building events, and the Holiday Party to Top All Holiday Parties

Quarterly All‑Hands calls to bring the company together, and an open‑door leadership policy with access to mentorship and guidance

Opportunities for accelerated growth, networking, and career guidance and support

Trust, transparency and respect across all levels of the company

Coastal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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