Account Manager, TikTok Shop

Position

Account Manager, TikTok Shop
Location

Remote
Job ID

561
# of Openings

1
Company Overview

Harvest Group is a trusted integrated commerce agency that specializes in serving CPG suppliers looking to grow their business at Walmart, Target, Amazon, Kroger, Sam’s Club, Costco, and Harris Teeter. Harvest Group offers a connected commerce solution leading their clients with account management, digital content management, retail media management, and replenishment services. Established in 2006, our multi-functional team of retail experts leverages first-class systems and technologies to support our clients along every step of the retail journey.
Description

The Account Manager of TikTok Shop will develop and manage Harvest Group social commerce efforts, driving growth for our consumer packaged goods clients across major retailers through innovative sales strategies and DTC initiatives. This role will focus on expanding our clients’ presence on social commerce platforms such as TikTok Shop, Direct-to-Consumer (DTC) channels, Meta platforms, and more. The ideal candidate will possess a strong background in e-commerce, DTC marketing, social media management, and client service, with a proven track record of delivering measurable results. This role will partner closely with clients’ social media teams and Harvest Group’s advertising and content team to ensure cohesive and effective strategies.
Preferred Hiring Location

Based in AL, AR, AZ, CT, FL, GA, IA, ID, IL, IN, KS, KY, MD, MN, MO, MS, NV, NC, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, or WI.
Responsibilities

Collaborate closely with clients to identify, develop, and implement comprehensive social commerce strategies aligned with clients’ business objectives
Identify and capitalize on new social commerce trends and opportunities
Monitor and analyze campaign performance and market trends, making data driven adjustments and recommendations to improve results that will be communicated regularly to clients
Collaborate with cross-functional teams to ensure cohesive strategy execution
Manage relationships with platform representatives to leverage new features and opportunities
Optimize product listings, content strategies, and promotions to maximize visibility and sales
Develop and maintain dashboards to track key performance metrics and ROI for social commerce initiatives
Ensure a seamless and positive customer experience across all social commerce touchpoints
Address customer feedback and issues promptly and effectively
Requirements

5+ years of experience in e-commerce, social media marketing, or related fields.
Proven track record of success in managing social commerce platforms and driving revenue growth.
Strong understanding of social media trends, algorithms, and best practices.
Excellent analytical skills with the ability to interpret data and make data-driven decisions.
Outstanding communication, leadership, and interpersonal skills.
Experience working with clients and managing client relationships.
Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.
Willingness to travel
Preferred Qualifications

Experience with TikTok Shop, Facebook Shops, Instagram Shopping, and other social commerce platforms.
Proficiency in using analytics and reporting tools (e.g., Google Analytics, social media analytics platforms).
Knowledge of SEO, SEM, and paid social media advertising.
Creative thinking and problem-solving skills.
What We Offer

Harvest Group understands that investing in our people and culture are vital to successfully attracting and retaining top talent. Our goal is to offer competitive compensation and benefits packages to all employees. Each year, we invest time to research and evaluate how our packages line up with the latest market dynamics.
We carefully consider a wide-ranging list of factors to determine compensation, including but not limited to level of job-related experience, knowledge, skills, location, etc. Base pay is just one component of the total compensation and benefits package.
The national hiring starting base salary range for this position is $75,000-$95,000 per year. Additionally, this position is eligible to participate in our bonus program.
Our robust benefits package was created to help support employees physically, financially, and emotionally through life’s big milestones and in your everyday life. Benefits include but are not limited to Medical, Dental, Vision, 401K, PTO, Charitable Gift Matching Program, Volunteer Hours, and more!
EEO Statement

Harvest Group is an equal opportunity employer that does not discriminate on the basis of race, creed, color, religion, age, marital status, familial status, national origin, ancestry, disability or handicap, sexual orientation, gender identity or expression, veteran status, and any other characteristic protected by applicable federal, state, or local laws.
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Harvest Group will be based on merit, qualifications, and abilities. Harvest Group does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, mental or physical disability, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), military service and/or veteran status, citizenship status, and genetic information, or any other characteristic protected by law.
We encourage all interested candidates to apply.

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