Customer Experience Quality Analyst & Coach

Ten Lifestyle Group is seeking a Quality Assurance Manager in New York to manage QA standards and processes. You will lead coaching sessions for Team Managers, oversee quality audits, and ensure compliance with service standards.
Applicants should have a Bachelor’s degree and at least one year of QA experience in a customer service context. The role requires strong communication skills and the ability to present to internal stakeholders.
Comprehensive benefits include health insurance and paid time off.

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