Technical Writer Job at Turnkey in New York

Turnkey is developer-first infrastructure for private key management, making it simple to create wallets, sign transactions, and automate on-chain actions through one elegant API, without ever exposing sensitive key material. Founded by the team who scaled Coinbase Custody from zero to a $100M+ ARR business and helped protect over $100B in crypto assets, Turnkey is tackling crypto security at its foundational level. Our mission is to make strong cryptography the default across the open internet the same way AWS made scalable computing the default for software.

Our team is low-ego, high-agency, and high-autonomy, with a significant amount of combined experience in cryptography, security, and low-level systems. We're building the trustless, programmable infrastructure that will power the next wave of mass‑market crypto applications and we're looking for people who want to shape what that future looks like.

Your role
Docs are a critical part of Turnkey's product — they're often the first and deepest touchpoint for developers evaluating and building on the platform. Today ownership is diffuse: engineers write their own, nobody owns the whole, and maintenance is a tragedy of the commons. This is the first dedicated hire to fix that.

You’ll own the entire docs surface from day one, with no committee and no bureaucracy. This is a rare chance to build a world‑class developer documentation function from scratch at a company where docs are actually a product priority. And because Turnkey's core product is increasingly central to agentic use cases, you'll be responsible for something most docs roles never touch: ensuring that LLMs and agents can actually discover, understand, and use Turnkey's APIs. The docs person here isn't just writing for humans.

What you'll do

Own the entire docs surface: audit, restructure, and continuously improve existing content

Write and maintain reference docs, guides, and code examples across the full API and SDK

Build the systems and standards that will govern docs as the product scales

Partner closely with engineering to ship docs alongside features, not after

Develop and maintain code examples that are accurate, idiomatic, and actually useful to developers

Think proactively about how LLMs and agents interact with Turnkey's docs — structure, format, and maintain content with machine readability and agentic use in mind

What we're looking for

Demonstrated ability to own a docs function solo or near-solo — not a cog in a large docs team

Can read and write code fluently enough to produce real examples (doesn't need to be a full engineer, but needs to be technical)

Exceptionally structured thinker — can impose order on a complex, sprawling content surface

High agency executor: identifies what needs to exist, builds it, ships it

Forward-thinking about the future of docs: has a point of view on LLM‑optimized content, agent‑accessible APIs, and modern tooling for keeping docs fresh and accurate

Experience writing docs for developer infrastructure (APIs, SDKs, security primitives)

Familiarity with crypto, fintech, or security products

Has strong opinions about what great developer docs look like — and can defend them

Has experimented with or built tooling to automate docs quality: linting, freshness checks, LLM‑assisted generation, etc.

What We Offer

Full benefits, including medical, dental, vision, life, disability, HSA/FSA, 401(k) — detailed benefits overview available as we get further in the process

Paid parental leave

Unlimited PTO

$3,000/yr learning and development budget to attend industry conferences

Multiple team offsites per year

Turnkey is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law. We encourage individuals of all backgrounds to apply.

Compensation range

$120,000 - $200,000 USD

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