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Expert In Recruitment Solutions is hiring: Technical Writer in Durham

Expert In Recruitment Solutions, Durham, NC, USA

Job type: Full Time


Tasks & Duties:

• Lead the preparation and consolidation of application inventories across DEV, QA, and PROD environments.

• Develop and review Bills of Materials (BOM) for applications prior to submission to I&O and governance bodies.

• Create and standardize Runbooks, System Architecture Documents, and Security Accreditation artifacts.

• Prepare and submit firewall rules for inbound and outbound communications.

• Verify provisioned infrastructure components against approved architecture designs.

• Establish documentation standards, templates, and governance processes.

• Liaise with Infrastructure, Security, Architecture, and Operations teams to ensure documentation accuracy and compliance.

Required Skills

• 7+ years of experience in technical writing within enterprise IT or infrastructure environments.

• Strong understanding of multi-environment architecture (DEV, QA, PROD).

• Proven experience preparing BOMs, system architecture documentation, and operational runbooks.

• Solid knowledge of networking concepts (IP addressing, ports, protocols, firewalls).

• Experience with security accreditation and compliance documentation.

• Familiarity with ITIL processes and enterprise governance frameworks.

• Proficiency in MS Office, Visio (or similar diagramming tools), and documentation platforms (e.g., Confluence, SharePoint).

• Excellent analytical, stakeholder management, and communication skills.