The Campaign Manager, Digital Advertising operates within the eHealthcare Solutions Client Services team and is primarily focused on contract execution, campaign fulfillment, client relationships and maintaining a book of business. The Campaign Manager is client-facing, serves as the internal/external main point of contact for campaign fulfillment, and interacts closely with Sales, Ad Operations, Reporting & Analytics and Finance.
Day to day responsibilities include:
Facilitate internal kickoffs.
Contribute to and participate in client Quarterly Business Review meetings.
Partner closely with the Account Management team in support of new or existing business, working closely with the pre-sales team, post-sales campaign management, performance, and evaluation.
Maintain detailed account tracking of campaign activities
Responsible and accountable for the management of the successful fulfillment and completion of all client contract deliverables within contract terms from Kick-off through campaign close. Ensure all client and internal compliance processes are followed.
Minimize need for contract amendment/conversion/extension – Coordinate all required contract amendment processes, execution, and communications
Forecast or confirm fulfillment timelines across campaign components for accurate revenue reconciliation
Collaborate with internal stakeholders for optimal campaign performance
Participate in assigned projects or initiatives that support new or enhanced products and services, process improvements or organizational changes
Work independently with minimal supervision and operate with excellence.
Create/maintainsupport docs including but not limited to screenshots, mockups, etc.
Participate in client MLR review calls when needed
Job Requirements
3+ years of relevant work experience in pharmaceutical consulting, marketing, account management or Client Services
Strong understanding of media buying terminology such as: CPM, CPUV, SOV, Standard IAB banner sizes, geotargeting, native, SEM, etc.
Highly motivated individual who can work independently and prioritize work
Excellent written, verbal, and interpersonal skills; customer service orientation
Excellent organizational skills: ability to handle multiple tasks simultaneously and manage tasks to accomplish desired results
Deliver or participate in training as required
Demonstrated ability to work cross-functionally with multiple groups/departments, such as account management, operations, editorial, etc.
Prioritize and respond to ad hoc requests from clients, client partners, and internal stakeholders
A strong desire to continuously learn and improve themselves as well as processes, procedures and methods within their department.
Attention to detail, time management and project management skills
Technical Qualifications:
The position requires the use of several software tools for reporting and analytics.
Experience with the following software applications/platforms is preferred:
Microsoft Office Suite (Word, Power Point, Excel, Outlook), with extensive experience and high proficiency with Excel and PowerPoint
Salesforce experience is a must
Competitive compensation package and benefits commensurate with candidate’s experience are available. eHealthcare Solutions is an equal opportunity employer.
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Campaign Manager, Digital Advertising Job at eHealthcare Solutions in New York
eHealthcare Solutions, New York, NY, USA
Job type: Contract