Wise Skulls is hiring: Video Operation Engineer in Denver

Title: Video Operation Engineer
Location: Denver, CO (On-site)
Duration: 6 months (possibility of extension)
Implementation Partner: Infosys
End Client: To be disclosed
JD:

Manage operational readiness across video authentication, customer onboarding, purchase flows, cloud DVR, entitlements, channel lineups, metadata, caching, VOD, and video streaming platforms.
Monitor service health, alerts, and dashboards using monitoring and observability tools such as Splunk and Datadog to ensure availability and performance.
Support production deployments, launch readiness, post-deployment validation, and post-release checks for backend video services.
Troubleshoot complex production issues related to customer access, entitlements, recordings, middleware, and video delivery systems.
Validate data flows between customer account systems, middleware layers, and video platforms.
Provision and support deployment of backend services on cloud platforms, with hands-on experience in AWS and containerized services.
Skills and tools

Monitoring and observability systems like Splunk, Datadog, ELK stack
Alerting, dashboards, service health monitoring
Cloud platforms: AWS
Supporting Containerized services: Docker, Kubernetes
Video services Capacity planning, scalability assessments
Video services Production deployments and release operations
Video operations - Root cause analysis (RCA)
Video devices - System architecture review and Service design assessment, validation