Senior Account Executive (SaaS Customer Experience) - USA - Remote

About the RoleWe're looking for a top performing,quota crushing Account Executive to drive net new logo client sales. We are a highgrowth Customer Experience SaaS platform company with a raving fan customerbase. This is a true sales hunter role and idealfor someone who thrives on building pipeline, owning complex sales cycles, andwinning strategic deals. You will be responsible for the full sales lifecycle, fromoutbound prospecting through negotiating and closing net new client contracts.Bringing a disciplined, metrics-driven sales approach grounded in the MEDDICframework.What You'll DoOwn the Full Sales CycleOutbound Prospecting ? Discovery ? Demo ? Value Prop Building ? Negotiating ? ClosingConsistently generate a High Quality, Diversified Sales Pipeline through strategic outbound efforts and creative prospectingLead a High Quality Discovery process with customers that uncovers pain, quantifies impact, and aligns to business outcomesApply the MEDDIC framework rigorously to qualify and advance sales opportunitiesBuild compelling, tailored Value Propositions tied to measurable ROI and customer outcomes that justify their investment in our Customer Experience solutionDeliver Impactful Product Demonstrations that connect capabilities to real customer challenges and desired business outcomesNavigate complex buying committees and engage with multi-threaded stakeholdersAccurately forecast sales pipeline and revenue with strong deal hygieneNegotiate and close contracts while protecting pricing integrity and valuePartner cross functionally with marketing, product, and customer success to drive deal successWhat "Great" LooksLikeYou don't wait for pipeline. You create it via a Distinct Bias for sales activity.You run discovery that customers say is "better than our internal conversations"You can clearly articulate Economic Impact and ROI in every dealYou have strong command of Decision Process, Decision Criteria, and ChampionsYou maintain High Win Rates via disciplined qualification. Not by chasing every dealYou're known for Closing Complex, Multi-Stakeholder SaaS Solution DealsRequired Experience5+ years of successful sales experience in B2B SaaS Sales preferably in Customer Experience, CX, or adjacent categoriesProven track record of exceeding quota in a net new logo, hunter roleDeep expertise in the MEDDIC (or MEDDPICC) framework and consistent application in live dealsExperience selling into Mid-Market and/or Enterprise OrganizationsStrong outbound prospecting skills (cold calling, email, social selling)Demonstrated ability to run a structured, high-impact discovery processExcellent storytelling and value based selling capabilitiesExperience managing 2-3 month and6–9 month Complex B2B Sales CyclesCore CompetenciesPipeline generation & territory ownershipExecutive-level communicationBusiness case & ROI developmentObjection handling & negotiationDeal strategy & multi-threadingForecast accuracy & CRM disciplineWhy Join UsHigh impact role with direct influence on company growthStrong product market fit in a mission critical category (Customer Experience)Performance driven culture with top tier earning potentialOpportunity to work alongside elite and innovative Customer Experience leadershipCompensationCompetitive base + uncapped commissionAccelerators for overperformanceEquity participation (where applicable)If you're a consistent high performing MEDDIC-driven seller who thrivesin hunting and closing net new logo client deals, this is the sales opportunityof a lifetime to earn more commissions than you ever have before. This salesterritory and opportunity is huge and untapped!