Experience Strategy & Insights Architect

Humana Inc is seeking an Experience Strategist to join their CenterWell Customer Experience team in Madison, Wisconsin. This role focuses on translating customer signals into actionable insights to enhance decision-making. Candidates should have 3-5 years of experience in experience strategy or customer insights, along with a related bachelor's degree. The position supports remote work, and a strong understanding of customer experience measurement is preferred. Salary ranges from $78,400 to $107,800 per year, with additional bonus opportunities.
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