eCommerce Specialist-Internet Help Desk, DC (Tampa, FL) Bench - FT

Position Overview
We are looking for an eCommerce Specialist‑Internet Help Desk.

Responsibilities:

Assist guests with their digital experience through the website and the My Disney Experience application.

This is an hourly position in an inbound contact center located at Disney Central in Tampa, Florida. The operating hours are Sunday through Saturday, 06:00 a.m. –12:15 a.m.

Basic Qualifications

Handle conflict resolution and decision‑making through a balance of integrity and partner resourcing

Computer proficiency within a Microsoft Windows environment

Written, verbal and interpersonal communications skills

Knowledge of Disney products

Sales and Service Experience in a customer service or contact center environment

Required Education

High school diploma or equivalent

Compensation and Benefits
The starting pay rate for this role in Florida is $20.10 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit https://jobs.disneycareers.com/benefits.

Additional Information
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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