Talent & Culture Manager

Position Summary

This position is full time, in office, Monday-Friday, 40 hours per week. Salary: $65,000-$75,000/annual
Key Responsibilities

Talent Acquisition & Workforce Stability

Lead full-cycle recruitment for a range of roles, with a strong emphasis on high-volume manufacturing and mission-critical positions
Partner with hiring managers to understand workforce needs, improve job design, and streamline hiring processes
Develop and maintain candidate pipelines, including partnerships with community organizations, workforce development programs, and vocational rehabilitation sources
Ensure an accessible, inclusive, and positive candidate experience aligned with BISM’s mission
Track and analyze recruiting metrics (time-to-fill, turnover trends, source effectiveness) to inform continuous improvement
Support workforce planning efforts in collaboration with HR leadership and operations

Onboarding & New Hire Experience

Design, implement, and continuously improve onboarding programs that support early engagement, retention, and productivity
Ensure onboarding processes are accessible and tailored to the needs of employees who are blind or visually impaired
Partner with Training & Accessibility teams (current or future alignment) to integrate job readiness and skill development into onboarding
Monitor new hire success indicators (e.g., 30/60/90-day retention, early turnover trends) and adjust strategies accordingly

Employee Engagement & Culture

Lead the development and execution of employee engagement initiatives, with a focus on frontline and manufacturing employees
Design and administer engagement surveys, analyze results, and partner with leadership to implement action plans
Support programs that foster inclusion, belonging, and connection to BISM’s mission
Develop and coordinate employee recognition programs that reinforce performance, values, and contributions
Partner with supervisors and managers to strengthen engagement at the team level

Employee Experience & Retention Insights

Conduct stay interviews and exit interviews to identify trends and opportunities for improvement
Serve as a resource to employees and managers on engagement-related concerns and opportunities
Identify and address barriers to retention, particularly within mission-critical roles
Collaborate with HR leadership to align engagement strategies with broader organizational goals

Cross-Functional Collaboration & Strategic Support

Collaborate closely with HR, Training, Accessibility, and Operations teams to ensure alignment across the employee lifecycle
Contribute to the evolution of BISM’s People & Culture strategy by bringing forward insights from recruiting and engagement work
Support internal communication efforts related to employee programs, initiatives, and culture-building activities
Assist in developing scalable processes and programs that support organizational growth and workforce development

Knowledge and Skill Requirements

Bachelor’s degree in human resources, Business Administration, or related field (or equivalent experience).
4–7 years of progressive HR experience, with demonstrated responsibility in recruiting and/or employee engagement.
Experience supporting high-volume, hourly, or manufacturing workforces strongly preferred.
Experience in nonprofit, mission-driven, or workforce development environments a plus.
Strong interpersonal and relationship-building skills across all levels of the organization.
Demonstrated ability to manage multiple priorities in a fast-paced, operational environment
Data-informed mindset with the ability to translate insights into actionable strategies
Commitment to diversity, equity, inclusion, and accessibility in all aspects of work
Excellent communication and organizational skills
Ability to balance strategic thinking with hands-on execution
Blind Industries and Services of Maryland is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

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