Studio Associate

We are looking for both full-time and part-time Studio Associates to join our team!

About Pause Buckhead
Pause Studio is a modern recovery brand built to restore the human condition. Using cutting‑edge technologies and age‑old healing principles, Pause offers a place to relax, recharge, renew and ultimately resume life in a clearer, happier, healthier state of mind. Pause offers a wide array of science‑backed wellness services such as flotation therapy, infrared sauna therapy, cold plunge, cryotherapy, LED light therapy, compression therapy, and IV vitamin infusion (drip) therapy – all designed to optimize rest and recovery, reduce stress, increase immunity, and promote self‑care. Pause is redefining the spa industry and providing a space that is needed more than ever today.

Description
COMPANY DESCRIPTION

Pause Studio is a modern recovery brand built to restore the human condition. Using cutting‑edge technologies and age‑old healing principles, Pause offers a place to relax, recharge, renew and ultimately resume life in a clearer, happier, healthier state of mind. Pause offers a wide array of science‑backed wellness services such as flotation therapy, infrared sauna therapy, cold plunge, cryotherapy, LED light therapy, compression therapy, and IV vitamin infusion (drip) therapy – all designed to optimize rest and recovery, reduce stress, increase immunity, and promote self‑care. Pause is redefining the spa industry and providing a space that is needed more than ever today.

SUMMARY/OBJECTIVE

Our Studio Associates are the resident experts and the key to our client experience as they play a pivotal role in sales, customer service and maintenance of the studio aesthetic. We want biohackers who love, see, experience and understand the benefits of our science‑backed offerings, and are looking for a place to feel joy and pride as a result of helping people elevate their way of living. This Studio Associate job is an hourly position and is a great opportunity to learn a new industry, help launch new studios and become part of a rapidly emerging brand.

ESSENTIAL DUTIES & RESPONSIBILITIES

Ensure every client has an exceptional experience by warmly greeting customers, thoroughly explaining our services and answering questions—proactively building a positive relationship with every client

Actively promote Pause services, memberships, and packages based upon the needs of the client and mastery of the Pause wellness philosophy.

Assist in the management of our POS/appointment software.

Maintain a high level of aesthetic throughout the studio by inspecting and cleaning our service rooms pre/post use. Maintain a high level of cleanliness through the studio including reception and restrooms.

REQUIRED EDUCATION AND EXPERIENCE

One year of experience in fitness, wellness, customer service or related field

High school graduate or equivalent

ESSENTIAL SKILLS

Strong customer service and troubleshooting skills

Strategic Sales skills

Highly organized and able to multi‑task

COMPETENCIES

Passionate about physical and mental fitness, wellness and recovery

Manage a variety of responsibilities at the same time and achieve results on time

Analyze in‑studio sales opportunities and strategically execute following the Pause sales model

Utilize considerable judgment, independent action and initiative to analyze and resolve problems and make or develop recommendations

Demonstrate high levels of organization and attention to detail

Multitask with ease in energy‑filled, high‑pressure environment

Keep up‑to‑date on knowledge specific to Pause

Demonstrate a willingness to take on new challenges, responsibilities, and assignments

PHYSICAL REQUIREMENTS/ENVIRONMENT

Requires a wide range of constant physical activities, including but not limited to: sitting, standing, walking, bending, kneeling, twisting, pushing, pulling, and reaching.

Frequent repetitive movements

Requires close, distance, peripheral vision and depth perception

Continuous exposure to moderate noise

Frequent walking and standing on hard surfaces

Frequent movement, lifting or carrying of weight up to 50 pounds

Frequent use of chemicals, including solvents, lubricants, adhesives, paints, and cleaners

POSITION TYPE

Full‑time and part‑time positions available

Must be willing to work some holidays

Must be able to work at least 16 hours/week

PAY

Up to $17/hour, plus bonus opportunities

PERKS

Complimentary studio services, excluding medical

Discount on medical services

Discount on retail products

Opportunities for growth within the company

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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