Location: Fair Lawn, NJ or Vicinity (Hybrid work arrangement possible)
Mission
Support designated Key Account Manager (KAM) with sales and back-office activities, manage and maximize assigned customer accounts, and develop personal and professional skills for career advancement.
Duties
Support and accompany the KAM in their commercial activities including customer visits and meeting preparation
Summarize and monitor action items following customer meetings.
Coordinate internally to meet customer deadlines and response time
Utilize and keep SalesForce updated to ensure timely customer management and follow up
Process KAM's POs and ensure correct handover to operations
Strategically increase our win rate turning tail accounts into rising stars
Prepare, present and ensure yearly sales performance
Develop and grow the project pipeline for future growth
Coordinate with Strategic planning and R&D to market relevant sales campaigns and product focus
Adhere to the financial guidelines and policies of the company including DSO/DPO/DIO and debt monitoring
Carry out your daily activities following the Commercial Playbook
Coordinate and leverage collaboration between internal departments to ensure accurate and timely customer service and response to all customers
Collaborate with internal functions to comply with both internal and external guidelines
Educate yourself about the pharmaceutical industry and Suanfarma's value proposition to our customers
Qualifications
2-3 years of Customer Service or Inside Sales experience
Attention to detail and customer focus
Understanding of sales and operations planning process
Strong team player
Problem solver with a positive attitude
Skilled in Word, Excel, Powerpoint and Salesforce.com preferred
Pharmaceutical industry experience preferred
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Sales Specialist – API Distribution Sales
Suanfarma, SA, Fair Lawn, NJ, USA
Pay: 60.000 - 80.000
Job type: Full Time