Business Intel Architect/Developer

Overview
We are seeking a hands‑on implementation engineer to configure and launch a Moodle‑based Learning Management System and learner dashboard for Foster Parents and Kinship Caregivers. The role will translate our Scope of Work and Functional Requirements into a production‑ready solution, working closely with IT, the Training Team (admins), and business stakeholders. The environment will be state‑managed Docker/Kubernetes, with strict requirements for security (MFA, TLS), accessibility (ADA Title II / WCAG 2.1 AA), non‑functional performance, and operational runbooks.

Key Responsibilities

Location: Boise, Idaho (hybrid/remote acceptable; onsite for key milestones as needed)

Start: As soon as practicable

Engagement: Staff augmentation (full‑time during build & launch)

Moodle Configuration & Theming

Configure Moodle LTS core and required plugins to support SCORM 1.2 Captivate modules and MP4 video delivery.

Implement learner dashboard UX (cards/tiles, circular progress indicators, resume/recommended learning, DHW branding), responsive for desktop/tablet/mobile.

Learning Structure & Logic

Set up Tiers → Development Pathways → Trainings → Badges and tier gating (Tier 2/3 unlock after Tier 1 completion).

Auto‑assign Pre‑Licensing/Tier 1 to new users; provide open‑catalog fallback if needed.

ILT (Instructor‑Led Training) Features

Configure optional online registration, waitlists, capacity limits, session calendars, and region/virtual filters.

Enable roster upload and completion recording; (attendance tools preferred, manual acceptable).

Notifications & Communications

Implement email + in‑app alerts for assignment, reminder, overdue (7‑day cadence), completion, approval/denial.

Reporting & Transcripts

Deliver reports per user, course, date range, development pathway, and a list of all who completed the Pre‑Licensing/Tier 1 suite.

Configure DHW‑branded transcripts; enable external certificate uploads; surface attempt counts to admins.

Versioning & Retirement

Enforce completions by course version; archive retired courses (hidden from learners); retain certificate access.

Security, Accessibility, and Compliance

Enforce username/password auth with MFA for admins/state employees; ensure HTTPS/TLS, password policy, session timeouts, and immutable audit logs.

Guide course/content owners on captions, transcripts, alt text, keyboard navigation; support ADA Title II / WCAG 2.1 AA conformance and testing.

Hosting & Operations (State‑Managed Docker/Kubernetes)

Collaborate with IT ops to deploy Moodle in Docker/K8s; document backups (daily + incrementals), DR (RPO ≤ 24h / RTO ≤ 8h), monitoring/logging, patching cadence, and promotion across DEV/TEST/UAT/PROD.

Size for bulk assignment up to ~6,000 users; meet performance targets (e.g., page render

Admin Enablement & Knowledge Transfer

Train Training Team admins (≥10) on content management, enrollment, ILT sessions, reporting, transcripts, and operational procedures.

Provide clear runbooks and admin documentation; support UAT and go‑live cutover.

Skills & Experience
Must‑Have

Moodle administration/configuration experience (production deployments), including SCORM 1.2 and video delivery.

Proven implementation of learning paths / pathways, badges, tier gating, and role‑based permissions.

Hands‑on with notifications (email/in‑app), reporting, transcripts, and certificates in Moodle.

Strong security fundamentals: MFA, TLS/HTTPS, password policy, session management, and audit logging.

Practical knowledge of accessibility (ADA Title II context; WCAG 2.1 AA) and content remediation best practices (captions, transcripts, alt text, keyboard navigation).

Experience working in Docker/Kubernetes environments; collaboration with IT ops for backups, DR, monitoring, patching, and environment promotion.

Ability to write clear technical documentation/runbooks and conduct admin training.

Excellent communication and stakeholder coordination skills (IT + business + Training Team).

Nice‑to‑Have

PHP/MariaDB/Postgres familiarity for Moodle stack; Linux administration basics.

Experience configuring ILT features (registration, waitlists, capacity, calendar, region/virtual) and roster/attendance workflows.

Experience delivering solutions in public sector or regulated environments.

Exposure to performance tuning for low‑bandwidth users and responsive UX on mobile/tablet.

Familiarity with REST/webhooks to prepare for future portal integration (out of scope for Phase 1).

Skills

Moodle LMS Configuration & Administration (SCORM 1.2, Learning Paths, Roles/Permissions) – Required 3 Years

LMS Course Delivery & Reporting (SCORM packages, ILT setup, transcripts, certificates) – Required 3 Years

Notifications & Workflow Configuration (email + in‑app alerts, reminder/overdue logic) – Required 2 Years

Security & Compliance (MFA setup, TLS/HTTPS, audit logging, WCAG 2.1 AA accessibility) – Required 2 Years

Docker/Kubernetes Collaboration for Application Deployment (state‑managed hosting integration) – Required 1 Year

Postgres or SQL Server Database Experience (queries, schema understanding, backup mgmt understanding, performance basics) – Highly desired 2 Years

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