Job description:
We're hiring — and we want someone who actually wants this job
WickedBall Chicago is a 15,000 sq ft indoor entertainment venue at Yorktown Center — bubble soccer, laser tag, Nerf battles, dodgeball, a mechanical bull, arcade games, and private events for kids, adults, families, and corporate groups. We host birthday parties, school field trips, team-building events, and everything in between. We also bring the fun on the road with mobile events at parks, schools, and corporate venues.
It's a high-energy place. The team is small, tight-knit, and we genuinely have fun together while we work hard. If you've ever wanted a job where no two days look the same, you're closing deals one hour and running a Nerf battle the next, and the people you work with actually want to be there — this might be your spot.
What this role is
This is a revenue-focused role with three legs: sales, outreach, and content creation. Your job is to bring revenue into the building. You'll do that by:
- Selling — answering inbound leads, making outbound calls, sending quotes, running tours, closing bookings.
- Outreach — building relationships with schools, camps, park districts, churches, corporate groups, and community organizations to bring new business in the door.
- Content — capturing what's happening at the venue and turning it into content that drives more bookings.
You don't need to be a master of all three — but you should be strong in at least one and excited to grow in the others. We have a part-time social media coordinator joining the team this summer, and you'll have great teammates (Director of Sales & Marketing) and (Sales & Marketing Manager) who'll have your back.
Heads up — what this role isn't
Before you apply, please know:
- This is not a remote job. It's onsite at our Lombard venue. Every shift, every week.
- This is not a 9-to-5. Our customers come in evenings and weekends, so that's when we work. You'll typically work Tuesday–Saturday with at least one weekend day. If you need standard business hours with weekends off, this isn't the right fit.
- This is not a low-key office gig. It's a fast-paced event venue. You'll be on your feet, on the phone, in front of guests, and lifting/setting up equipment. The energy is the job.
If those things sound like a feature, not a bug, you'll probably love it here.
What you'll do
Sales & Outreach (most of your time)
- Make outbound calls and emails to potential clients (we'll give you the lists, scripts, and CRM)
- Send quotes, follow up, and close bookings
- Run tours and consultations for prospective clients
- Hit personal monthly revenue and activity targets
- Identify upsell opportunities during events you're running (5% commission on every upsell you close)
Event Execution
- Lead and support events at the venue — tours, briefings, host coordination
- Run mobile events off-site (driving required)
- Be the main point of contact for clients during their event
- Capture content while you're at it
Content Creation
- Capture photos and short-form video at events
- Help drive trendy, on-brand social content that brings new bookings in
- We're not looking for graphic design — we want content that gets watched and shared. If you have a feel for what's working on TikTok and Instagram and you can produce video that doesn't look like every other small business out there, that's gold.
- The right candidate doesn't need to be a content pro — strong sales and event skills can absolutely make up for it.
Compensation
- Base salary: $42,500/year
- Average earner: $60,000–$65,000 total comp with bonuses and commissions at typical store performance
- Top performers: $70,000+
- Full breakdown of weekly, monthly, and quarterly bonuses, team pool commission, cold call commission, and upsell commission is shared during the interview and laid out clearly in your offer letter. We don't surprise anyone on comp.
Annual performance reviews include salary adjustments. Strong performers move up — into Sales & Marketing Manager roles, Event Operations leadership, and as we expand, multi-location leadership.
Who tends to thrive here
- People who actually like sales and aren't scared of the phone
- People who like variety — cold-calling a school district at 11am, running a 12-year-old's birthday party at 4pm, capturing a TikTok at 7pm
- People who read carefully — pricing, contracts, their own paycheck, customer requests
- People who want a salary plus real upside, not just an hourly rate
- People who show up. Reliably. Every day.
- People who want to build a career, not just bridge to the next thing
Hard requirements (please don't skip these)
- Valid driver's license + willingness to drive your own vehicle and/or our company van to off-site mobile events. This is core to the role, especially in summer. If driving for work isn't something you're up for, this isn't the right fit.
- Available evenings and weekends. (Events happen when guests are off work.)
- Onsite at our Lombard venue — not remote, not hybrid.
- Able to lift 50–75 lbs for event setup and breakdown.
- Comfortable on the phone and in front of guests for hours at a time.
- Basic CRM and computer literacy (email, spreadsheets, calendar).
Nice to have
- Outbound sales or customer-facing experience
- Event coordination experience (hospitality, venues, weddings, corporate)
- Strong content sense — knowing what trends, what gets watched, what makes someone tag a friend
- Comfort with short-form video creation (TikTok, Reels, Shorts)
- Familiarity with GoHighLevel CRM (we'll train you regardless)