Customer Experience Specialist — Billing & Tech Support

Pencor Services, Inc. is seeking a Customer Experience Specialist in Tunkhannock, Wyoming County, PA. The role focuses on building relationships with customers, assisting them with services related to High-Speed Internet, Mobile, Home Phone, and Video. Candidates must have strong communication skills, a high school diploma, and a passion for customer service. Responsibilities include supporting customers with inquiries, troubleshooting issues, and promoting self-service options while adhering to company policies. The position offers a comprehensive benefits package including health insurance, paid time off, and more.
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