Role Summary
The Software Technology Director reports directly to the VP of Software and serves as a key partner in executing the organization’s software, AI, and modernization strategy. This hands‑on leadership role provides strategic, technical, and people leadership across software engineering, AI‑enabled solutions, application modernization, and enterprise integrations. Working closely with the VP of Software, the Director translates strategy into execution, leads multiple delivery teams, and ensures reliable, compliant, and high‑quality outcomes across web platforms, .NET applications, and regulated systems. The role requires strong leadership, deep technical expertise, and the ability to deliver across parallel initiatives in a fast‑paced, high‑pressure environment.
Key Responsibilities
Leadership & Strategy
- Partner closely with the VP of Software to execute technology strategy, delivery roadmaps, modernization efforts, and AI adoption initiatives
- Act as a trusted advisor to the VP, providing transparency into delivery health, risks, capacity, dependencies, and technical decisions
- Lead, mentor, and manage software engineering teams, including managers, architects, testers and technical leads
- Drive a culture of accountability, agility, quality, and continuous improvement
Technology, Delivery & Modernization
- Oversee the design, development, and delivery of web, .NET, and integrated enterprise applications
- Lead application modernization and application rationalization initiatives, including legacy platform transformation and system consolidation
- Drive enterprise and vendor integrations using APIs, services, and distributed architectures
- Ensure all solutions align with regulatory, compliance, security, and data governance requirements
- Guide adoption of AI‑enabled and AI‑assisted capabilities across platforms and teams
Agile, DevOps & Execution
- Provide strong leadership in Agile project management, including sprint planning, backlog prioritization, and delivery forecasting
- Partner with product owners, business analysts, and stakeholders to ensure clear requirements and alignment
- Lead and support DevOps automation, including CI/CD pipelines, deployment automation, and release management practices
- Manage multiple parallel projects and vendor‑driven initiatives while meeting delivery commitments
- Proactively identify risks, manage dependencies, and elevate issues effectively
Required Qualifications
- 10+ years of experience in software development and delivery, with 5+ years in a senior leadership or director‑level role
- Proven experience managing engineering teams in Agile delivery environments
- Demonstrated success leading modernization and application rationalization initiatives
- Strong experience overseeing vendor integrations and third‑party delivery partners
- Solid understanding of DevOps automation and modern SDLC practices
- Experience delivering software in regulated or compliance‑driven environments
- Excellent communication skills, with the ability to work effectively with executive leadership, middle management, and cross‑functional teams
- Ability to operate under pressure while managing multiple concurrent initiatives
Technical Skills (HR / ATS Optimized)
Software Engineering & Platforms
- Web technologies: HTML, JavaScript
- Backend and enterprise platforms: .NET (C#), Java, Go
- Experience supporting large‑scale, mission‑critical applications
AI & Intelligent Systems
- AI development and AI‑enabled application delivery
- Integration of AI/ML and Generative AI solutions into enterprise systems
- Use of AI frameworks, platforms, and APIs for automation, analytics, and decision support
- Responsible AI implementation within security, regulatory, and data governance constraints
Integration & Architecture
- Enterprise system integrations, RESTful APIs, and service‑oriented architectures
- Vendor and third‑party system integrations
- Distributed systems and interoperability
Agile & DevOps
- Agile project management (Scrum, Azure DevOps, Kanban, iterative delivery)
- DevOps automation, CI/CD pipelines, and deployment automation
- Modern SDLC practices focused on scalability, reliability, and maintainability
Preferred Qualifications
- Experience in healthcare, nonprofit, public sector, or other regulated industries
- Exposure to cloud platforms and cloud‑native architectures
- Experience leading large‑scale digital transformation programs
Benefits
- Competitive salary, health benefits, 401(k) match, personal leave, paid holidays, longevity bonus, and more
Average salary rate for this position: $93,017.60
TFI Family Services is an Equal Opportunity Employer.
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