Technical Writer - SAP SOP Documentation

Our Client, a Business Manufacturing and Supply company, is looking for a Technical Writer - SAP SOP Documentation for their Phoenix, AZ location.

Responsibilities:
Document SOPs, work instructions, and process guides for SAP-enabled business processes.
Work with Value Stream Leads and SMEs to capture process flows, roles, decision points, exceptions, and controls.
Translate operational and system processes into clear, user-ready documentation.
Participate in process walkthroughs, workshops, and working sessions to gather documentation requirements.
Review and revise documentation based on stakeholder feedback.
Maintain documentation consistency, organization, and version control.
Support documentation readiness for UAT, training, go-live, and operational sustainment.

Requirements:

Minimum 3 years of experience in technical writing, SOP development, or process documentation.
Experience documenting processes in Supply Chain, Warehouse, and/or Manufacturing environments.
Strong understanding of operational workflows, process documentation practices, and experience supporting cross-functional work with SMEs to gather and validate business process content.
Strong written communication, organization, and attention to detail.
Proficiency with Microsoft Office, including Word, Excel, and PowerPoint; Visio preferred.
Ability to manage multiple priorities and work independently.
Bachelor's Degree (preferred); Associate's Degree (minimum required) with significant technical writing experience may be considered.

Preferred Qualifications:

Experience supporting SAP implementations or documenting SAP-enabled business processes.
Knowledge of inventory management, warehouse operations, production processes, procurement, and material movement.
Experience in solar module manufacturing preferred.
Experience supporting UAT, training documentation, or go-live readiness.

Why Should You Apply?

Health Benefits
Referral Program
Excellent growth and advancement opportunities

ICONMA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law.

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