Audio Visual Support Technician (Conference Center)

Jr Audio Visual Support Technician (Conference Center)

Springfield, VA
ACTIVE TS/SCI SECURITY CLEARANCE REQUIRED
Audio-Visual Support Technician – Conference Center

Location: Onsite | Springfield, VA

Clearance Required: TS/SCI (CI Poly eligibility)
Create seamless, secure, and mission-critical events. Every day.
Are you passionate about AV tech and love making sure every event runs flawlessly? Join our high-impact team supporting a vital intelligence customer at the NCE Conference Center in Springfield, VA. As an

Audio-Visual Support Technician , you'll do more than set up gear — you'll be a key part of ensuring our national security mission is executed with clarity, precision, and professionalism.
Why this role matters: From live presentations to secure video conferencing, your work directly supports decision-makers and mission leaders. You'll bring technical expertise, a proactive mindset, and a commitment to excellence that ensures every conference room, screen, and sound system is ready to perform.
What You'll Do:

Be the go-to AV expert for events in the NCE Conference Center
Coordinate with customers to plan and support events, resolving AV/IT needs before they become issues
Run live events, managing sound, lighting, video, and presentation systems
Operate, maintain, and troubleshoot AV/IT systems — including digital signage, video recording, workstations, and conferencing tech
Train users on AV tools and provide real-time support during meetings
Develop and document SOPs to support new team members and improve workflows
Collaborate with Tier 3 support for complex issues or upgrades
What You'll Bring:

Active TS/SCI clearance with ability to obtain CI Poly
3+ years of AV/IT support experience (Associate's degree or equivalent experience)
Strong communication skills and a customer-first attitude
Hands-on experience with technologies like:
AMX, Crestron, Extron systems
Touch panels, production switchers, cameras, mixers, signal routing
AV/IT connections, monitors, workstations (thick/thin clients), VoIP and VTC
Ability to walk across campus and lift/setup AV equipment as needed
Familiarity with Microsoft Office (Outlook, Word, Excel, PowerPoint) and Windows OS (Windows 7/10)
Bonus Points for:

CompTIA certifications: A+, Network+, Security+
Experience in high-security environments or support for intelligence/community customers
Why Join Us?

You'll be part of a close-knit, highly skilled team where your contributions matter daily. You'll grow your technical capabilities, gain exposure to cutting-edge AV/IT systems, and support critical national security efforts in a hands-on, dynamic environment.
This is more than a job. It's a mission. Ready to be the difference? Apply now.
Additional Information
All your information will be kept confidential according to appropriate guidelines.
Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically $100k-107k. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
Highlights of our benefits include Health/Dental/Vision, 401(k) match, Accrued PTO, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and more!