Sales Coordinator

What You Will Have An Opportunity To Do
We are looking for a highly engaging, customer focused individual to join our sales team as a Sales Coordinator. The successful candidate for this role will have a proven track record of providing exceptional service, be open to learning and leading by example, respond in a professional and courteous manner to guests and team, and be there to support the team both personally and professionally.

The Sales Coordinator will be primarily responsible for supporting our Sales Team and ensuring that they have the tools, supplies and resources needed to deliver service that sets us apart. They are responsible for creating a positive guest interaction that builds the guests' anticipation for their upcoming visit. They must also provide accurate information to our guests about the resort and special events during their stay. This role is key to helping our guests discover their "Wanderlust" experience!

If you have experience in a hotel/resort, enjoy engaging with people from all over the world, making meaningful connections, and taking steps to "WOW" people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world‑class property.

Experience an energizing Residence Inn by Marriott Berkeley. Soaring 17 stories high, this Berkeley, CA hotel features 331 suites with fully equipped kitchens, separate living spaces, and a thoughtful collection of modern amenities. We offer over 15,000 sq.ft. of flexible meeting & event space as well as a rooftop restaurant and bar with spectacular views of the San Francisco Bay Area. Located in the heart of Downtown Berkeley, half a block from Downtown Berkeley BART station and several bus routes making it simple to commute to and from your new career adventure.

Your Role

You will answer incoming phone calls, qualify inquiries, and set up calls with the Sales & Catering Sales Manager.

You will send packages and answer general questions.

You will create a monthly recap of leads and updates.

You will assist in creating contracts, estimates, and site tours.

You will create sales & catering kits and restock the supply area as appropriate.

You will control office supplies and order supplies when necessary.

You will update the sales system with actuals after completion of events.

You will send out thank you cards/emails.

What Are We Looking For?

Someone with a high school diploma or equivalent.

Someone with previous hotel or resort experience is preferred.

Someone with a strong desire to make an impact on other people.

Someone with an outgoing and engaging personality.

Someone with strong computer skills.

Someone with excellent verbal and written communication skills.

Someone who can work in a fast‑paced setting.

$21

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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