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Flexible Workspace Community Manager

Venture X Marlborough - Apex Center · Marlborough, MA, USA ·

Pay:
$45,000-$60,000/yr
Job type:
Full Time

Community Manager — Venture X Marlborough

Where hospitality, business, and entrepreneurship come together.

About Venture X Marlborough
Venture X Marlborough is a premium flexible workspace and business community located in the heart of MetroWest Boston. As part of the global Venture X and VAST Coworking Group network, our members gain access to more than 225 locations and 60,000 professionals worldwide.

Our Marlborough location was designed by Gensler and features:

54 private office suites

5 meeting rooms

5 private phone rooms

Large-scale training space

2,000 sq. ft. members’ lounge

We are more than office space — we are a hub for entrepreneurs, remote teams, startups, and growing businesses.

Community Manager Full-Time | Marlborough, MA

Salary: $45,000–$60,000 + Quarterly & Annual Bonus Opportunities

This is an ideal role for someone with

2–4 years of professional experience

who enjoys building relationships, creating exceptional experiences, and working in a fast-paced business environment.

If you are energized by people, hospitality, events, sales, and operations — and want exposure to entrepreneurship and business growth — this role offers a unique career path with strong development potential.

What You’ll Do
Build an Exceptional Member Experience

Serve as the face of Venture X and create a welcoming, high-end hospitality experience

Build strong relationships with members, guests, vendors, and local business leaders

Anticipate member needs with a proactive, concierge-style mindset

Resolve issues professionally and thoughtfully

Help Grow the Business

Conduct tours for prospective members and support sales efforts

Assist in driving occupancy and member retention goals

Support social media initiatives, networking efforts, and local marketing campaigns

Attend community and startup events representing the Venture X brand

Lead Community & Events

Plan and execute engaging member events, networking sessions, and educational programs

Foster collaboration and introductions among members

Help create a vibrant, connected, and entrepreneurial workplace culture

Support Daily Operations

Assist with billing, reservations, move-ins, and move-outs

Oversee front desk operations and building presentation

Coordinate vendor relationships and office operations

Troubleshoot basic technology issues including internet, printing, and phones

Ensure cleanliness, safety, and operational excellence throughout the workspace

Grow as a Business Professional

Participate in weekly strategy and operational meetings

Gain exposure to business operations, P&L reviews, customer experience strategy, and team leadership

Help manage and mentor team members as the community grows

What We’re Looking For

Bachelor’s degree required

2+ years of experience in hospitality, customer service, events, sales, or business operations

Strong interpersonal and communication skillsHighly organized with strong attention to detail

Self-starter who enjoys ownership and responsibility

Comfortable multitasking in a dynamic environment

Professional, polished, and solutions-oriented mindset

Why This Role Stands Out

Exposure to startups, entrepreneurs, and growing companies every day

Opportunity to build operational, leadership, sales, and community-building skills

Career growth within one of the world’s largest coworking franchise networks

Professional development and ongoing training opportunities

Collaborative, modern, design-forward workplace environment

Benefits & Compensation

Competitive salary

Quarterly and annual bonus opportunities

401(k)

Paid time off

Continuing education and professional development support

Onsite and offsite training opportunities

Join Us

If you’re looking for a role that combines hospitality, business, relationship-building, operations, and entrepreneurship, Venture X Marlborough offers an opportunity to grow your career in a modern and energetic environment.

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