Account Manager

The Account Manager is responsible for managing all account and project activity within assigned accounts and is the clients’ key contact for all day-to-day business.

ESSENTIAL RESPONSIBILITIES AND DUTIES
include the following. Other duties may be assigned:

Market and promote all of Henriksen/Butler's products and services

Coordinate appropriate resources to establish, maintain, and enhance our position within assigned accounts

Respond quickly and professionally to client’s needs while adhering to established procedures for conducting business within the cycle of service

Develop a Business Plan based on anticipated business for all assigned accounts

Initiate and maintain Account Profile for all key accounts

Submit, on a monthly basis, 90 day forecasts, specific opportunities, and A&D and identified project activity on all accounts assigned

On a regular basis, meet with Vice President to review the status of each account

Provide team with detailed status reports from customer service on all account activity including all open orders, proposals, and projects

Keep team informed of any problems or unresolved issues, changes in personnel, product standards, or competitive initiatives

Attend all sales and team meetings

Participate in all relevant training opportunities

Submit all requested information in the time designated

Other duties as assigned, duties are subject to change due to personal growth, organizational development, technological/industry advancements

DESIRED SKILLS & EXPERIENCE

4-year degree, concentration in Sales or Design preferred

2-5 years of sales account management experience – furniture industry experience extremely helpful

Valid driver’s license and personal vehicle required

Strong written and verbal communication, interpersonal and customer-service skills

Writing skills must be sufficient to compose and edit a variety of documents using correct spelling, grammar and punctuation with the ability to pay close attention to detail and proofread work carefully

Strong Microsoft Office Suite with ability to learn and use new computer programs/applications

Good organizational, time management, customer service and problem-solving skills

Ability to work accurately to meet deadlines by adapting to changes in work environment, work assignments, and/or changes in priorities in a flexible way by working from your own initiative and/or following direction, policies, or procedures

Use analytical and decision-making skills to offer options and resolve problems in a variety of contexts

Ability to work effectively as part of a team ensuring efficiency of projects from start to finish

Ability to read and understand floor plans and other related technical drawings

Exercise flexibility, initiative, good judgment and discretion in handling confidential materials and matters as well as highly complex sales challenges

DISCLAIMER
This job description is not a comprehensive list of activities, duties or responsibilities. HB Workplaces reserves the right to modify job descriptions according to business necessity.Job descriptions should be reviewed at least annually for compliance and appropriateness.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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