Director - Clinical Services, Ambulance Operations

Benefits

Medical: Multiple plan options.

Dental: Delta Dental or reimbursement account for flexible coverage.

Vision: Affordable plan with national network.

Pre‑Tax Savings: HSA and FSAs for eligible expenses.

Retirement: Competitive retirement package to secure your future.

Responsibilities
The Director of Clinical Services provides leadership, guidance, and support to practice and quality team members. Responsible for oversight of medical direction, quality assurance, and clinical services. Assesses, develops, implements, maintains, and evaluates policies, protocols, procedures, and guidelines related to practice and quality activities. Collects and analyzes comprehensive data. Reports dashboard measurements. Implements quality improvement efforts. Forecasts trends and manages resources. Assists in planning, implementing and controlling the Mayo Clinic Ambulance Service budget.

Qualifications
Master’s degree in healthcare administration, business, management or related field. Minimum of five years’ experience in leadership. Patient care experience as a RN or Paramedic. Three to five years of experience within an EMS organization or company is desirable. The ability to think critically and creatively to problem‑solve, take initiative, work independently, and adapt to a rapidly changing environment. Familiarity with the practical application of healthcare rules, regulations, and licensing procedures. Demonstrated experience in performance management, project management, data interpretation and analysis, and evaluation/measurement process.

License and Certification
Current Paramedic or RN License.

Exemption Status
Exempt

Compensation Detail
Education, experience and tenure may be considered along with internal equity when job offers are extended.

Benefits Eligible
Yes

Schedule
Full Time

Hours/Pay Period
80

Schedule Details
Monday‑Friday; 8:00am‑4:00pm, with on‑call requirements

Weekend Schedule
N/A

International Assignment
No

Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Mayo Clinic participates in E‑Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I‑9 to confirm work authorization.

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