INSIDE SALES COORDINATOR

Pay or shift range: $22 USD to $27 USD. The estimated range is the budgeted amount for this position. Final offers are based on various factors including skill set, experience, location, qualifications and other job‑related reasons.

Description
Good Pay! Good Benefits! Good People! Knife River is a PEOPLE‑first company. Our team members are key to our success, and we are committed to giving them the tools, training, and time to do their jobs productively and go home safely each day. Please consider joining our growing team today!

At Knife River, we take care of our team because we know it’s our people who make us successful. We are one of the 10 largest construction materials producers/contractors in the Country. Our goal is build strong teams that, in turn, build strong communities. We are also a publicly traded company on the NYSE with the ticker symbol KNF and part of the S&P MidCap 400 index.

Role Overview
The Sales Coordinator is vital to Knife River Corporation’s business growth strategy, acting as the primary liaison between the company and its external ready‑mix concrete customers. The role combines sales coordination proficiency, administrative and financial acumen, technical knowledge, and customer service supporting the company’s success. Responsibilities include communicating with existing and prospective new customers, maintaining relationships, providing product solutions, administering sales process workflows, order management, documentation review and inside sales support. The position demands strong working relationships with team members, outside sales, dispatch, administration, leadership, customers, and contractors. Success is enhanced by self‑motivation, a business growth mindset and efficiency in a fast‑paced environment.

The typical schedule Monday - Friday 7:00 AM - 5:00 PM. Saturdays are rare.

Duties and/or Responsibilities

Serve as a key link between customers, sales representatives, dispatch, and production to ensure timely and accurate order fulfillment.

Act as the primary customer contact, responding to inquiries regarding ready‑mix concrete products, including pricing, availability, and delivery schedules.

Prepare and issue accurate quotes and proposals in alignment with company pricing strategies for public and private projects.

Coordinate workflow with the Sales Manager to support account management and project execution.

Support the sales team with lead generation, follow‑up activities, and opportunity tracking.

Maintain accurate customer account information and document all interactions and sales activities within the CRM system.

Track material backlog, sales volumes, and revenue using company systems and reporting tools.

Assist in resolving customer concerns to ensure satisfaction and repeat business.

Coordinate daily with sales and dispatch teams to prioritize orders and support key projects.

Participate in sales training and support field sales through administrative tasks including quoting, billing adjustments, ticket editing, volume reporting, and project submittals.

Perform other duties as assigned.

Market Development and Customer Relations

Support Knife River’s market presence and expansion by identifying potential customers across commercial, residential, agriculture, infrastructure, and industrial sectors.

Generate and follow‑up on sales leads to identify new opportunities and maintain existing relationships.

Use project lead generation, reporting tools, permit agencies, trade associations, and customer involvement to develop leads.

Maintain ongoing communication with stakeholders and assist customers in selecting appropriate products.

Maintain current product knowledge, industry trends, and competitor knowledge.

Knowledge, Skills, and Abilities

Strong sales acumen, financially proficient, and a results‑driven mindset.

Excellent interpersonal, verbal, and written communication skills, particularly in fast paced environments.

Technical proficiency in company products and ability to interpret drawings, project specifications, proposals, and contracts.

Problem‑solving skills to address challenges internally and externally.

Proficiency with Microsoft Office, ERP systems, CRM, and quoting tools.

Organizational skills including time management and administrative accuracy.

Teamwork orientation.

Accurate daily logging and routine report writing.

Mathematical skills include basic.

Minimum Requirements

2 to 5 years of inside sales experience, sales coordination, administration or customer service, preferably in construction products or heavy industry. Bulk construction materials such as aggregate, concrete products, asphalt, or highway/infrastructure industry experience is a plus.

Bachelor’s degree in business, marketing, engineering, or related field, or equivalent industry experience preferred.

Compensation
The salary is $22.00 - $27.00, depending on experience.

Benefits

Health Savings and Flexible Spending Accounts

401(k) with Company Match

Profit Sharing

Paid Time Off

Paid Sick Time

8 Paid Holidays

Company Paid Life and AD&D Insurance

Short‑term Disability

Employee Assistance Program

Years of Service Recognition

Voluntary Life Insurance for Employees, Spouses, and Dependents

Critical Illness Plan

Hospital Indemnity

Additional Information
Knife River is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, gender identity, sexual orientation, national origin, disability, protected Veteran status or any other protected category under applicable state/federal laws.

Subject to pre‑employment drug testing and background checks.

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