Commercial CRM Strategist: Lifecycle & Journeys

Ford Motor Company is seeking a Commercial CRM Specialist to lead the customer engagement lifecycle. In this role, you will develop a comprehensive CRM roadmap focused on lead generation and customer retention while ensuring alignment with business objectives.
You will utilize data-driven strategies to enhance customer experiences across various channels, and communicate effectively with senior leadership on campaign performance.
This position offers flexible working arrangements and an attractive salary based on experience and role expectations.

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