Field Account Manager - Seattle

The role you’ll play
As a Field Account Manager, you’ll be the face of ClassPass in your region—building strong relationships with our most valuable partners and turning every touchpoint into an opportunity for deeper collaboration. This role is ideal for someone who thrives in the field, loves connecting with people in real time, and knows how to spot growth potential from across the room. You’ll balance thoughtful strategy with high-energy execution, moving fluidly between your home market and other high-opportunity cities in your region.

Own and grow a portfolio of top-tier fitness, wellness and lifestyle partners through strategic upselling and retention initiatives

Spend at least 70% of your time in the field, including frequent travel to other markets in your region

Conduct regular in-person visits, drop-ins, and meetings to deepen relationships and drive results

Use a blend of field and inside sales tactics to stay connected, from phone and email to social and beyond

Proactively surface partner pain points and position ClassPass solutions that drive mutual value

Build a strong local presence in your fitness and wellness community—you’re the go-to for what’s new and what’s next

Exceed monthly upsell and engagement goals by thinking creatively and acting with urgency

Delegate transactional casework to support teams while keeping your partners feeling prioritized and supported

Travel will make up 70–80% of your time, including both local day trips and extended multi-night regional travel.

Depending on business needs, there may be occasional travel outside of your assigned region.

Travel may be by car or flight — flexibility is essential to meet customer needs and maximize coverage.

The experience you bring

2+ years of full-cycle B2B sales or account management experience, including field sales

Consistent track record of hitting or exceeding quota and performance goals

Strong negotiation skills with a solutions-first approach

Deep knowledge of your regional fitness and wellness market, with active professional connections

Confidence navigating both cold outreach and warm relationship-building across channels

Ability to identify and attend networking events that strengthen local brand presence

Comfort using Salesforce, Salesloft, and Microsoft tools to manage pipeline and partner success

Pay Transparency
It is Playlist’s intent to pay all Team Members competitive wages and salaries that are motivational, fair, and equitable. The goal of Playlist’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The base salary range for this position in CAD is $67,350.00 - $89,800.00. The total compensation package for this position may also include performance bonuses, benefits, and/or other applicable incentive compensation plans.

The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

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