CGI Njoyn is hiring: Technical Writer in Fairfax

Position
Technical Writer

Location: Fairfax, VA, United States

We are seeking a skilled and detail-oriented Technical Writer to join our team. The role requires a strong understanding of technical concepts and the ability to translate complex information into clear, concise, and accessible documentation for non-technical users. This position can be located at any CGI office in the U.S., with a preferred location of Fairfax, VA; a hybrid working model is acceptable.

Responsibilities

Develop end‑user instruction manuals by creating, editing, and maintaining detailed documentation.

Collaborate with product managers, engineers, and other subject matter experts to gather information and translate technical details into user‑friendly content.

Conduct user research and gather user feedback to improve documentation quality and usability.

Ensure consistency in terminology, style, and formatting across all documentation following company standards.

Regularly review and update existing documentation to reflect changes in products, services, or user feedback.

Create visual aids such as diagrams, screenshots, and illustrations using graphic design tools to enhance clarity.

Plan, organize, and manage documentation projects to ensure timely delivery and coordinate with cross‑functional teams.

Required Qualifications

Bachelor’s degree in Technical Writing, English, Communications, Computer Science, or a related field.

3‑5 years of experience as a technical writer, preferably in the technology or software industry.

Proven experience creating end‑user instruction manuals and user guides.

Excellent written and verbal communication skills.

Strong attention to detail and ability to produce high‑quality documentation.

Proficiency using documentation tools such as Microsoft Word, Adobe Acrobat, and content management systems.

Familiarity with graphic design tools such as Adobe Illustrator or Snagit.

Ability to understand and explain complex technical concepts to non‑technical users.

Strong organizational and project management skills.

Ability to work independently and as part of a team.

Strong problem‑solving skills and ability to adapt to changing requirements.

Ability to meet deadlines and manage multiple projects simultaneously.

Desired Qualifications

Experience with HTML, CSS, and basic web design principles.

Familiarity with Scaled Agile (SAFe) development methodologies.

Experience conducting user research and usability testing.

Compensation
The compensation range for this role in the U.S. is $58,000.00 – $123,800.00. Actual pay will depend on skill set, experience, training, and other factors.

Benefits

Competitive compensation.

Comprehensive insurance options.

Matching contributions through the 401(k) plan and the share purchase plan.

Paid time off for vacation, holidays, and sick time.

Paid parental leave.

Learning opportunities and tuition assistance.

Wellness and well‑being programs.

EEO Statement
Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well‑being and provide you with opportunities to deepen your skills and broaden your horizons.

Qualified applicants will receive consideration for employment without regard to race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation, gender, gender identity, gender expression, familial status, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary depending on the specific assignment and/or level of U.S. government security clearance held. Depending on role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or, in any other manner, discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

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