Sales Manager

The Cleveland Orchestra -recognized among the finest orchestras in the world-seeks a dynamic and relationship-driven

Sales Manager

to help expand our audience and advance our mission through strategic sales and partnerships.

This role is an exciting opportunity to serve as a key external ambassador for a world-renowned cultural institution. The Sales Manager will drive revenue growth and audience development by cultivating meaningful relationships with community organizations, institutions, and affinity groups. Developing and managing a robust pipeline of prospects and partners, the Sales Manager will identify opportunities to expand access through aligned organizations and networks and convert those opportunities into measurable sales outcomes and sustained engagement.

What You'll Do
Develop and execute sales strategies that drive revenue and audience growth across group, affiliate, student, and partnership channels
Prospect, cultivate, and secure new business through outreach, networking, and relationship-building
Represent The Cleveland Orchestra in the community, expanding visibility and strengthening connections
Build and sustain partnerships that generate ticket sales and support long-term audience development
Collaborate with partners on group sales initiatives, promotions, and network-based outreach
Build and manage a strong sales pipeline using Tessitura or similar CRM tools
Track activity, monitor conversion rates, and forecast revenue with accuracy
Meet or exceed revenue targets and deliver a high-touch, customer-focused experience
Foster long-term relationships that encourage repeat attendance
Collaborate across Marketing, Ticket Office, Education, and Development teams
What You Bring

Bachelor's degree plus 3-5 years of experience in sales, business development, or account management with a strong track record of achieving revenue goals
Demonstrated success building and converting a sales pipeline
Exceptional relationship-building and communication skills
Experience with community organizations or partnership-driven environments preferred
Strong organizational and analytical skills
Ability to analyze data and translate insights into actionable strategies.
Proficiency with CRM systems (Tessitura preferred) and Microsoft Office
Knowledge of Northeast Ohio communities a plus
Appreciation for orchestral music and the performing arts

We offer a competitive salary ($60,000-$72,000), excellent benefits, generous paid time off, a 403(b) plan with employer match, complimentary concert tickets, and the opportunity to work with one of the most prestigious orchestras in the world, in two of the country's premier music venues.

Join us in bringing the extraordinary artistry of The Cleveland Orchestra to audiences around the world.