Program Mgr Social Media

Our marketing team is charged with an important task – sharing our Staples story. We use customer data and analytics to help us understand and improve our customers’ experiences, drive customer retention, and encourage brand loyalty. Our team is diverse, with skillsets and responsibilities ranging from graphic design, content creation and performance marketing to internal communications and loyalty & rewards programs. We work together to provide expertise and guidance, so that the Staples brand is well represented in all areas.

What you will be doing:

Manage and maintain the social content calendar across campaigns, promotions, and brand storytelling

Adapt campaign messaging into engaging, platform‑specific social copy

Partner with Brand, Creative, Marketing, and PR teams to ensure alignment of assets and timelines

Coordinate publishing across channels, ensuring posts go live accurately and on schedule

Support creation of social‑first content, including short‑form video and trend‑based formats

Schedule and publish content across platforms such as TikTok, Instagram, and LinkedIn

Draft and edit content aligned with brand voice and platform best practices

Monitor social performance and proactively flag opportunities or issues

Engage with social communities through comments and participation in relevant conversations

Monitor trends and cultural moments to identify engagement opportunities

Support influencer, creator, and partner collaborations

Track performance metrics and assist with reporting

Maintain content calendars, trackers, and documentation

Collaborate cross‑functionally to support campaigns and initiatives

What You Bring to the Table:

Strong passion for social media, digital content, and emerging trends

Excellent organizational skills and attention to detail

Strong writing and editing skills, especially for short‑form content

Ability to manage multiple deadlines in a fast‑paced environment

Collaborative mindset and ability to work across cross‑functional teams

Experience creating social content, including short‑form video, is a plus

Basic Qualifications:

Bachelor’s degree in Marketing, Communications, Journalism, or related field

4–6 years of experience in social media, digital marketing, content coordination, or communications

Experience with social platforms such as TikTok, Instagram, LinkedIn

Experience managing content calendars and coordinating campaigns

Familiarity with social media management tools such as Hootsuite, Sprout, or similar

Preferred Qualifications:

Experience in retail, B2B, or brand marketing environments

Experience supporting influencer, creator, or partner campaigns

Experience with analytics, reporting, or social listening tools

We Offer:

Inclusive culture with associate‑led Business Resource Groups

Flexible PTO (22 days) and holiday schedule (7 observed paid holidays)

Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.

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