Coordinator II, Employee Relations Monroe Community College

Position Title:
Coordinator II, Employee Relations - Monroe Community College

Location:
Rochester, NY

Job Type:
Full Time

Job Description:
Function of Position: The Coordinator II, Employee & Labor Relations, provides specialized support in the administration of employee and labor relations functions, with a primary focus on Civil Service processes, contract administration, and collaborative work with CSEA and County partners. This role supports the Assistant Director, Employee & Labor Relations in ensuring consistent application of collective bargaining agreements (CBAs), resolving workplace matters, and maintaining compliance with Civil Service requirements.

Duties & Responsibilities:
Civil Service & Classification Support

Collaborates with the HR team and CSEA union on County-related personnel and labor matters.

Manages and processes Civil Service "one-off" requests with the County, ensuring accuracy and timely submission.

Prepares and submits required Civil Service documentation and payroll reporting forms.

Conducts job audits and classification reviews to identify potential title changes, discrepancies, or out of-title work issues.

Coordinates with County Civil Service on position classifications, updates, and compliance requirements.

Employee & Labor Relations Support

Provides support to the Assistant Director, Employee Relations, in interpreting and applying Collective Bargaining Agreements (CBAs).

Assists in the resolution of contract disputes by gathering documentation, performing preliminary analysis, and coordinating communications with the CSEA union.

Supports internal investigations by conducting fact-gathering, interviews, documentation review, and preparation of summaries.

Helps design, refine, and deliver CSEA-related training materials, checklists, and tools to ensure alignment with contract language and organizational practices.

Maintains accurate and confidential records related to employee relations matters, investigations, and Civil Service transactions.

Collaboration & Communication

Serves as a liaison between Human Resources, CSEA, County Civil Service, and internal departments to support labor relations initiatives.

Communicates clearly and professionally with administrators, supervisors, employees, and union representatives.

Provides guidance to departments on Civil Service procedures, out-of-title concerns, and CSA-related questions.

Secondary Functions

Completes other duties as assigned by Human Resources leadership.

Job Requirements:
Required Qualifications:

Bachelor's degree in Business Administration, HR, or a related field

Two or more years of experience in human resources with a focus on employee/labor relations

Prior experience working in a unionized environment within the public sector

Familiarity with Civil Service processes, job classifications, and personnel transactions.

Working knowledge of collective bargaining agreements (CBA) and labor relations principles.

Strong analytical skills; ability to interpret regulations, contracts, and policies.

Evidence of respect for and understanding of people with diverse backgrounds, abilities, and needs

Excellent communication, documentation, and organizational skills.

Ability to maintain confidentiality and handle sensitive information in a professional manner.

Proficiency with HRIS systems, spreadsheets, and reporting tools.

Preferred Qualifications:

Prior higher education experience working in Human Resources

Bilingual and able to read, write, and speak Spanish, or other languages, proficiently

Additional Information
Salary: Salary is determined based on experience, internal equity, and college budget. This position has an annual salary range of $52,000 to $67

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