Community Relations & Education Manager (CoRe), Cleveland, OH

Hemophilia Community Relations and Education Manager
Sanofi’s Hemophilia Community Relations and Education Manager is expected to possess a high level of clinical and customer knowledge, have experience with both field and headquarters protocols and procedures, and show drive and spirit to engage and influence hemophilia Chapter Executive Directors and their teams, Hemophilia Foundations, Social Workers at Hemophilia Treatment Centers, patients and the bleeding disorder community to deliver educational platforms and support the execution of both current and future unbranded and branded strategies.

Main Responsibilities

Identify, profile, cultivate and maintain long-term relationships with Executive Directors of Chapters and Foundations and their staff, Social Workers at Hemophilia Treatment Centers and the Bleeding disorder community.

Assist in the execution of Hemophilia Chapter Service agreements, including completion of annual budget plans and recommendations.

Engage in on-label conversations on topics such as product, disease state and company at appropriate venues.

Execute unique, on-label and approved programs (e.g., disease state and product) as directed by leadership.

Collaborate and communicate with field teams in each assigned area to ensure strategic and tactical cohesiveness.

Collaborate with patient support teams to ensure strategic and tactical cohesiveness.

Serve as a single point of contact to resolve Hemophilia Chapter and Community issues.

Plan and execute Chapter engagements and executive encounters at local, regional and national conferences, field visits and other venues as directed in a compliant manner.

Capture feedback derived from brand needs through live interactions with the bleeding disorder community and Chapters.

Work with Chapters to obtain feedback on new and existing brand-related strategies/materials (all materials and programs requested by the CoRe must be approved by legal, compliance and regulatory).

Participate as a member of a cross‑functional brand team to provide feedback on strategy, messaging, tactical execution and novel programming ideas.

Provide competitive intelligence gained through interactions to help shape strategy.

Facilitate cross-functional planning, recruitment and execution of regional and national educational programs, capturing feedback to inform brand decisions.

Plan and execute regional and national speaking engagements with the hemophilia community, including speaking on stage independently, with a peer ambassador or with an HCP co‑speaker.

Conduct both formal and informal presentations and convey complex hemophilia clinical information fluently to the bleeding disorder community in a professional, compliant, ethical and effective manner.

Ensure close cross‑functional collaboration with all commercial and PSS stakeholders as appropriate to ensure consistent integrated implementation of strategies and tactics.

Manage territory Specialty Pharmacy relationships and plan and execute educational programming with SP partners.

Assist with new educational content creation and existing content updates and renewals.

Meet one‑on‑one with patients and caregivers in the community to educate them on branded and unbranded topics and be the Sanofi community partner.

Utilize CRM to manage region and both HCP and patient level activities.

About You
Basic Qualifications:

Bachelor’s degree

Excellent presentation and platform skills/experience

A minimum of five years pharma/biotech industry experience (clinical experience as an NP in rare disease or rare blood disorders in lieu of industry experience may be considered)

Skills:

Demonstrated leadership skills

Ability to present ideas effectively to individuals or groups, tailoring presentations to the needs of the audience

Strong organizational skills

Strong project management experience, including superior analytical and planning skills

Ability to manage multiple projects simultaneously

Ability to execute against strategic and tactical plans under tight timelines

Willingness to travel to meetings, trainings and programs as necessary

Valid driver’s license

Must reside within the geographic area of the assigned territory or within a reasonable distance as determined by leadership

60‑80% travel likely; could be less based on geography with weekend and evening demands

Preferred Qualifications:

Master’s degree in a related field

Experience in Hemophilia

Product launch experience

Specialty Pharmacy experience

Bilingual/Spanish highly desirable

Benefits

Supportive, future‑focused team collaborating to bring the miracles of science to life.

Endless opportunities to grow talent and drive career, whether through promotion, lateral move, or international work.

Thoughtful, well‑crafted rewards package that recognizes contribution and amplifies impact.

Wide range of health and wellbeing benefits including high‑quality healthcare, prevention and wellness programs and at least 14 weeks of gender‑neutral parental leave.

Equal Employment Opportunity
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and affirmative action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, age, ancestry, nationality, marital, domestic partnership or civil union status, sex, gender, gender identity or expression, sexual orientation, disability, veteran or military status or liability for military status, domestic violence victim status, atypical cellular or blood trait, genetic information (including refusal to submit to genetic testing) or any other characteristic protected by law.

Salary
$100,500.00 – $167,500.00

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