Sales & Marketing Intern

Sales Intern Hotel Sales Department
Location: Hampton Inn/ Home2 Suites Austin East
Department: Sales & Marketing
Reports To: General Manager
Schedule: Part-Time (Flexible Hours Available)
Duration: [Example: 1216 weeks / Semester-Based]

Position Summary
The Sales Intern will support the Sales Department with daily administrative and sales coordination tasks while gaining hands-on experience in hospitality sales, marketing, and revenue generation. This role is designed to provide real-world exposure to hotel operations, client engagement, and business development strategies. The intern will work closely with the Sales Team to assist in driving group, corporate, and leisure business.

Responsibilities

Sales & Administrative Support

Assist with responding to sales inquiries and client requests in a timely and professional manner

Support the preparation of proposals, contracts, and sales presentations

Maintain accurate client and account information in the CRM system

Assist with rooming lists, group blocks, and event details

Help coordinate site tours and client visits

Organize sales files and documentation

Marketing & Outreach

Assist with sales blitzes, prospecting calls, and lead generation efforts

Support email marketing campaigns and promotional outreach

Help create marketing materials, flyers, and social media content (if applicable)

Conduct market research on competitors and local business opportunities

Event & Group Coordination

Assist in the coordination of group arrivals and event logistics

Communicate with Operations teams to ensure successful execution of group stays and events

Support pre-arrival planning and post-event follow-ups

Internship Development & Learning Components (Added Responsibilities)

Participate in weekly sales meetings and strategy sessions

Shadow Sales Managers and Directors during client calls, site visits, and negotiations

Learn hotel revenue management basics including occupancy, ADR, and RevPAR

Gain exposure to brand sales systems and reporting tools

Complete assigned learning projects such as market analysis, sales reports, or outreach campaigns

Assist with quarterly goals tracking and performance metrics

Qualifications

Currently enrolled in or recently graduated from a Hospitality, Business, Marketing, Communications, or related program (preferred)

Strong organizational and communication skills

Professional demeanor with strong customer service focus

Proficiency in Microsoft Office (Excel, Word, PowerPoint) or Google Workspace

Ability to multitask and work in a fast-paced environment

Interest in hospitality sales, marketing, or hotel operations

Preferred Skills

Experience with CRM or hotel sales systems (Delphi, CI/TY, Salesforce, or similar) a plus

Social media or content creation experience is a bonus

Strong attention to detail and follow-through

Comfortable speaking with clients via phone and email

What You'll Gain

Hands-on hospitality sales experience

Exposure to real-world hotel revenue strategies

Professional mentorship and career development opportunities

Networking opportunities within the hospitality industry

Resume-building experience with measurable impact

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