Retention Marketing Manager

Location: US ONLY - Remote
Job Type: Full-time
Capacity: 40 Hours / Week - Monday to Friday
Salary: $70,000.00 - 80,000.00 per year

Attention all future Greenhouse Retention Marketing Manager!
Are you ready to join our dream team of young, talented, and brilliant marketers?

We're on the hunt for someone who's passionate about eCommerce, and digital marketing and wants to make a real impact in the industry.

We are a value driven. Our mission is rooted in the belief that every consumer deserves a marketing experience that is thoughtful, relevant, and tailored to their unique preferences and needs. Regardless of our diverse backgrounds, we are all consumers seeking meaningful connections

Our team is our most valuable asset . As a member of our team, you'll have the opportunity to work with a group of talented thinkers, dreamers, and doers who move the industry forward with fresh ideas and excellent service.

So, if you're interested in working remotely with a fun, talented, and fast-growing team, then come join us at The Greenhouse! Let's break boundaries and make an impact together, one email/SMS campaign at a time.

A skilled marketer

Organized and detail-oriented

A self-starter with a strong work ethic

A high performer and hold yourself to high standards

Inspired by the latest eCommerce trends

Looking to be a part of a rapidly growing and value driven company

Ready to blow minds with the best damn emails and SMS strategies in the game

✅ What you'll be doing
As a Retention Marketing Manager, you will manage 10-12 brands' email and SMS marketing accounts. This includes project management, managing client relations and communication, overseeing the client success team, and developing quarterly and monthly campaign strategies, flow/automation strategies, list growth strategies, and retention strategies. Your one and only goal is client success and happiness.

During this role, you'll have the opportunity to work directly with the director of lifecycle, the marketing and the creative teams, and The Greenhouse partners on some fun retention and creative projects.

US Based

Operate within company hours: Monday to Friday from 9am to 5pm ET / PT.

Experience with Klaviyo, ActiveCampaign, Hubspot, Braze and / or Iterable

Experience with Attentive or other mobile platforms

Experience fully managing and implementing retention strategies (email, SMS, loyalty programs)

Experience working with 6-8 figure e-commerce brands

Knowledge of DTC customer lifecycle and retention marketing

Must have an eagle eye for creativity and details

Deep understanding of e-commerce marketing and tactics

✅ What’s in it for you

Career growth opportunities and performance bonuses

Flexible working environment (remote-first)

Paid holidays and paid time off

Opportunities for professional growth and development

The opportunity to lead 6-8 figure brands to success through retention strategiesThe opportunity to work with fun and fast-growing brands

The opportunity to collaborate with the marketing and creative teams on some advanced retention and marketing strategies

Unlimited resources to grow in your field

Our non-negotiables (Must Read)
If you can commit to and live with the following principles, then you are the type of person who will be successful and help our company thrive. If you feel this level of engagement is not right for you or that you’re not willing or able to participate with us at this level, we are not a good fit for you.

Our expectation is that you will take the steps necessary to do what you say you are going to do and be accountable for your actions. In other words, live “Above the Line.”

We understand that not every person is ready for this level of performance, and we appreciate the honesty of those who decide this is not the right place for them. On the other hand, you would make an ideal candidate to join our company if you are willing to commit to the following "Above the Line" principles:

Accountability: See It, Own It, Solve It, Do It

Become part of the solution

Respect for others and their feelings

Act now!

Ask the question: “What else can I do?”

Ask the questions: “What coaching do you have for me?” and “What can I do better?

Personal ownership

Show others that you care

Now, if you think you are the ideal candidate for this role, please click the “Apply Now” link to submit your application directly to The Greenhouse hiring team.

How can you match our brand vision and write in our brand voice?
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