Account Manager - Beauty Care

Account Manager – Personal Care
Croda is a FTSE100 organization driven around our purpose of Smart Science to Improve Lives™. With over 6,000 employees across 39 countries, we are focused on the research and development of novel and highly sustainable raw materials for the Life Sciences and Consumer Care sectors.

We are passionate and excited about how we can develop and utilize new technologies to shape and inspire changes within an ever-growing marketplace. As our business looks to deliver its ambitious strategy of growth, we are looking for an Account Manager to join our Personal Care Team.

You will be responsible to manage sales, business development and customer relationships within the assigned territory for Croda Personal Care in a manner that assures the sales targets are achieved.

What You’ll Be Doing

Customer Sales Growth and Maintenance

Engage with customers through ongoing in-person visits and calls, adeptly managing lead inquiries and providing comprehensive follow-up support across various channels including sales calls, email correspondence, and interactions related to R&D and marketing initiatives.

Drive sales growth through the creation and execution of a robust sales opportunity pipeline. Perform administrative duties including pricing requests, call reports, quarterly reports and forecasting.

Manage Confidentiality and Non-Disclosure Agreements

Proactively identify and pursue avenues for business expansion and acquisition of new customers.

Effectively communicate and demonstrate the value Croda Beauty’s offerings and insights to existing and prospective customers.

Other customer related projects/duties.

Coordinate presentations and special projects tailored to customer needs.

Lead pricing negotiations with customer purchasing departments.

Manage customer leads by initiating follow-up procedures and maintaining CRM records.

Collaborate with PAD to address customer regulatory inquiries.

Secure sample requests from customers and manage them through our CRM system.

Prepare internal presentations upon request.

Work in collaboration with Business Development and Technical teams to support customer needs and projects.

Maintain Company Databases

Maintain Personal Care Market Knowledge

Maintain knowledge of competitive situations.

Stay current with industry trends and challenges.

Participate in industry events and trade shows, including organizing and facilitating customer meetings.

Who We’re Looking For

Bachelor’s Degree in Chemical Engineering, Chemistry, Biochemistry, other technical field or Business preferred.

5+ years’ experience in specialty chemical sales (specifically in “Personal Care”), with a proven track record of success.

Expertise in account management, price negotiations, project management and effectively managing customer relationships at all levels within an organization.

Highly motivated individual with strong interpersonal, communication, presentation, and organizational skills required. Must be a self-starter that can work independently as well as part of a team.

Travel and visit customers a minimum of 40%-60% of work time.

Lab experience strongly preferred.

Must have oral and written proficiency in the English language.

Able to walk, stand or sit for a minimum of 8 hours per day. Required extensive travel, must be able to travel by plane and car and lift 30 pounds.

Don’t meet all the qualifications? We still encourage you to apply! At Croda, we believe diverse perspectives and unique experiences drive innovation and strengthen our team.

What We Offer

Excellent Medical, Dental, and Vision coverage, available immediately.

Generous PTO

401K Match

Wellness Reimbursement

Parental Leave

Career Development

Company paid and voluntary Life and AD&D Insurance

Short and long term disability

Paid Holidays

Annual Base Salary Range: $115,000.00 to $150,000.00. This range reflects the base salary the company reasonably expects to pay for this position. Actual compensation will be determined based on factors such as geographic location, experience, education, and skill level. Additional compensation, such as annual bonuses or other incentives, may be offered based on eligibility and company policies.

Additional Information
This is a remote position based in New Jersey with travel requirements. Travel is required within and outside of NJ, NY, VA, NC and may include other states depending on the travel abilities of the candidate. Approximately 40-60% of work time will be spent traveling to and meeting with customers.

If you require any reasonable adjustments during the hiring process or experience any issues with our online application process, please email jobs@croda.com.

Croda recognizes employees as our strength and the diversity they bring to our workforce are directly linked to our ongoing success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including age, race, colour, religion, national origin, gender, sexual orientation, gender identity, gender expression, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans. This Organization Participates in E-Verify.

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