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Key Account Director (Bilingual Preferred) ( Remote )

NPA WorldWide · New York, NY, USA ·

Job type:
Full Time

Job description:

* Develop sales strategies based on market demand and budget objectives.
* Break down team sales targets and ensure goals are met through effective allocation and performance management.
* Maintain strong relationships with existing retail partners (Walmart, Sam's Club, Target).
* Develop and implement new sales strategies to improve partner satisfaction, strengthen brand image, and expand into additional stores in collaboration with business development teams.
* Oversee store visit schedules and ensure retail execution standards are met across all partner locations.
* Manage channel-level sales, distribution, inventory, and replenishment strategies.
* Implement detailed channel management practices to maximize efficiency and sales outcomes.
* Work closely with domestic product teams to provide feedback on product features, customer needs, and market dynamics.
* Optimize product positioning to improve competitiveness.
* Collaborate with North America marketing teams to adapt campaigns for maximum impact and effective execution.
* Coordinate with multiple departments to resolve operational challenges efficiently.
* Lead and manage a regional sales operations team, including performance evaluations, skills training, and team development.
* Build a high-performance culture emphasizing execution, accountability, and collaboration.

Qualifications:

* 8+ years of experience in North American offline retail operations, including 3+ years in a senior sales management role covering at least one core channel (Walmart, Sam's Club, Target, etc.).
* Must have a strong background in the textile industry including experience with garments, fabrics, and clothing products.
* Background in consumer products industries such as apparel, home & furniture, outdoor sports, or consumer electronics (e.g., e-bikes, smart locks) preferred.
* Strong knowledge of retail store operations, merchandising standards, and replenishment processes.
* Proven ability to set clear team management guidelines and performance frameworks.
* Demonstrated leadership managing teams of 10 or more people, with expertise in target-setting, performance-driven management, and cross-regional collaboration.
* Excellent communication, coordination, and interpersonal skills.
* Bilingual fluency in English and Chinese (Mandarin) (written and spoken) preferred.
* Ability to work across U.S.China time zones and manage international collaboration effectively.

Why is This a Great Opportunity:

* Develop sales strategies based on market demand and budget objectives.
* Break down team sales targets and ensure goals are met through effective allocation and performance management.
* Maintain strong relationships with existing retail partners (Walmart, Sam's Club, Target).
* Develop and implement new sales strategies to improve partner satisfaction, strengthen brand image, and expand into additional stores in collaboration with business development teams.
* Oversee store visit schedules and ensure retail execution standards are met across all partner locations.
* Manage channel-level sales, distribution, inventory, and replenishment strategies.
* Implement detailed channel management practices to maximize efficiency and sales outcomes.
* Work closely with domestic product teams to provide feedback on product features, customer needs, and market dynamics.
* Optimize product positioning to improve competitiveness.
* Collaborate with North America marketing teams to adapt campaigns for maximum impact and effective execution.
* Coordinate with multiple departments to resolve operational challenges efficiently.
* Lead and manage a regional sales operations team, including performance evaluations, skills training, and team development.
* Build a high-performance culture emphasizing execution, accountability, and collaboration.

Salary Type : Annual Salary
Salary Min : $ 180000
Salary Max : $ 240000
Currency Type : USD