Product Designer Level 2

Location:

Blue Ash, OH

Salary:

Depends on Experience

Description:

Our client is currently seeking a Product Designer Level 2

Top 3 Skills
Workshop facilitation, User research, UX Design Figma Design experience — Figma and AI are specific skills being looked for

Job Description

Help define digital customer experiences across Kroger websites and native apps

Partner with Product Managers and UX Leads to refine new and existing customer-facing features.

Lead a team of User Experience Designers and/or Associate User Experience Designers within a given domain.

Responsible for owning a highly functional user experience that drives digital engagement & conversion.

Drive product design initiatives, customer experience enhancements, and make strong individual contributions as needed.

Partner and collaborate with cross‑functional teams consisting of Product Management, Engineering, Digital Marketing, Digital Merchandising and 84.51 to understand and identify areas of opportunity driven from online data, usability, market research, and user‑centered design principles.

Key Responsibilities

Conduct competitive analyses of other websites that operate in the same space

Prepare customer analyses based on our target demographic and initial transactions

Participate in creating a content development strategy

Coordinate with UI design team on issues like navigation, page routing, product page design and more

Track usability goals and prepare reports for senior management

Develop mockups for our development and design team

Conduct usability tests on each independent type of page on the website and create a report showcasing your findings

Partner with digital stakeholders and consumer insight to develop the customer experience strategy and vision while communicating to company officers and senior management

Provide leadership direction to direct and matrixed core team members, incorporating feedback from across all functions within the Digital Customer Program

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