Client Services Manager

E.L. Strategic is a community-focused marketing and business development agency that partners with businesses, nonprofits, and organizations to help them grow through strategic marketing, content creation, branding, events, and relationship-driven business development.
We are currently seeking a highly organized, strategic, and detail-oriented Client Service Manager to join our growing team.
This role serves as the lead point of contact for assigned clients and is responsible for the strategy, management, creation, coordination, and execution of all client deliverables. The ideal candidate thrives in fast-paced environments, can manage multiple clients and projects simultaneously, and takes pride in producing high-quality work with exceptional attention to detail.
This is a role for someone who understands that strong client service is built on communication, accountability, organization, execution, and consistency.
KEY RESPONSIBILITIES

Serve as the primary point of contact for assigned clients
Manage client communication, timelines, expectations, and deliverables
Lead strategy and oversee execution of marketing campaigns, branding initiatives, content creation, and client projects
Coordinate multiple projects across multiple client accounts simultaneously
Ensure all deliverables are completed accurately, professionally, and on time
Maintain strong organization and project oversight across all assigned accounts
Collaborate with internal creatives, contractors, and leadership to ensure consistency and quality
Review all deliverables for accuracy, brand alignment, completeness, and quality control before submission
Proactively identify client needs, opportunities, and solutions
Support business development, event coordination, and campaign execution as needed
WHAT WE’RE LOOKING FOR

Exceptional attention to detail and commitment to high-quality work
Strong project management and organizational skills
Ability to manage multiple deadlines, deliverables, and client accounts simultaneously
Excellent written and verbal communication skills
Strategic thinker with strong execution abilities
Ability to work independently and problem-solve proactively
Professional, adaptable, and solutions-oriented mindset
Someone who values accountability, responsiveness, and follow-through
Passion for helping businesses grow and succeed
PREFERRED EXPERIENCE

Marketing with agency experience preferred
Social media strategy and content development, especially reels - graphic design experience is paramount
Event coordination and campaign execution
WHY E.L. STRATEGIC

At E.L. Strategic, we care deeply about the quality of our work, the strength of our relationships, and the impact we help our clients create within their communities. We are looking for someone who takes ownership of their work, thrives in collaborative environments, and is committed to delivering excellence at every level.
To apply, please send your resume, portfolio and a brief introduction to:

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