Business Development Executive - TMT/E (BPO Services)

Business Development Executive – TMT/E (BPO Services)
We are seeking a high-impact Business Development Executive (BDE) to drive growth across the Technology, Telecom, Media & Entertainment (TMT/E) sector. This role focuses on identifying, shaping, and closing large, complex Business Process Outsourcing (BPO) deals.

The BDE will build and strengthen C-level relationships, positioning a portfolio of BPO services, including Finance & Accounting, HR, Supply Chain, Contact Centers, Sales & Marketing Ops, and Automation. This is a quota-carrying role ($20M+) with ownership of bookings, revenue, and contribution margin.

This role requires working onsite 4 days per week from a Capgemini office in Atlanta, Dallas, Chicago or New York City.

Reporting Line
Reports to VP – Business Services, TMT/E Cluster Lead

Key Responsibilities

Drive profitable revenue growth across a portfolio of TMT/E clients

Own full P&L accountability (bookings, revenue, margin)

Build and manage a strong pipeline of qualified BPO opportunities

Develop senior executive and board-level client relationships

Position and close large, strategic, outcome-based BPO deals

Originate opportunities through networking, outreach, and events

Lead end-to-end consultative BPO sales cycles and pursuits

Collaborate across global teams to deliver on client commitments

Act as client escalation point when required

Leverage TMT/E industry insight to drive transformation opportunities

Ideal Candidate

Experience selling complex, outcome-based BPO services

Background in Technology, Telecom, Media & Entertainment is beneficial

Demonstrated success closing consulting and BPO deals

Experience managing and growing client portfolios

Proven ability to meet or exceed sales targets

Familiarity with consultative and value-based selling approaches

Strong communication and presentation skills

Ability to operate in a global, matrixed environment

Comfortable working in a fast-paced, evolving sales environment

Strong attention to detail and effective time management

Willingness to travel as required

What Success Looks Like
Success requires strong strategic thinking, disciplined execution, and the ability to consistently sell high-value BPO solutions within the TMT/E sector while building long-term client partnerships. This is a visible role requiring executive presence and ability to navigate complex deal structures. The ideal professional brings a proactive mindset, strong pipeline discipline, and collaborates effectively to deliver differentiated BPO value. The role requires resilience, adaptability, and consistent performance, with a focus on achieving revenue, margin, and client satisfaction goals while strengthening long-term client relationships.

Compensation
The base compensation range for this role is $107,580 - $321,175. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. In addition to base salary, the role may be eligible for variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Benefits

Paid time off based on employee grade (A‑F): Vacation 12‑25 days, Company paid holidays, Personal Days, Sick Leave

Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)

Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada), Life and disability insurance

Employee assistance programs

Other benefits as provided by local policy and eligibility

Equal Employment Opportunity
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

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