WATER & LIGHT TELLER

WATER & LIGHT TELLER
Full Time ADMIN SUPPORT Tupelo, MS, US

9 days ago Requisition ID: 1562

SUMMARY
Collects cash or checks for payments from customers for utility services, records transactions on cash register and issues receipts and any change due to the customer. Explains charges on bill to customer and initiates action to adjust complaints.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Collects revenue for electricity on a daily basis.

Collects revenue for water and sewage on a daily basis.

Issues receipts and any change due to the customer after receiving payments.

Balances cash drawers at the end of the day.

Mails out late notices to customers.

Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES
None

EDUCATION AND/OR EXPERIENCE

High school graduate or equivalency required.

Experience in general office and clerical work.

Good public relations skills; computer literate.

Completion of ACT Work keys assessment test with a minimum score of Silver.

LANGUAGE SKILLS

Ability to follow oral and written instructions.

Ability to respond to common inquiries and complaints.

Ability to spell and understand English.

MATHMATICAL SKILLS

Ability to make mathematical calculations rapidly and accurately and write legibly.

Ability to calculate percentages.

REASONING ABILITY

Ability to exercise good judgement and discretion with regard to Departmental policies and procedures.

CERTIFICATIONS, LICENSES, AND REGISTRATIONS

Valid driver’s license from state of residence.

PHYSICAL DEMANDS
While performing the duties of this job, the employee is required to sit, walk, talk, hear, and use hands to finger, stoop, kneel or reach with hands and arms. On various occasions the employee will be required to lift up to 50 pounds. Specific vision required by this job includes close vision, color vision, depth perception and the ability to adjust to focus.

WORK ENVIRONMENT
While performing the essential functions of this job, the employee works primarily in an office environment constantly receiving inquiries and payments from customers. This environment on occasion becomes very frenzied and stressful.

ADAPTABILITY TO DISABILITY ACOMMODATION
To comply with the Americans Disability Act (ADA), the City may make reasonable accommodations for qualified individuals with disabilities to enable them to perform the essential job functions.

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