Technical Writer at Red Oak Technologies Seattle, WA

Job Description
NOTE: If selected for this position, you are required to perform ALL work within a commutable distance of your assigned Worksite Location. Three days a week onsite, Tues, Wed, Thurs, with Monday and Friday being remote

Technical Writer

for

Austin, TX

or

Seattle, WA

for a 12-month

Contract

with possible extensions.

We are seeking a skilled Technical Writer with expertise in Adobe Experience Manager (AEM), marketing, copywriting, and cybersecurity. The ideal candidate will create clear, concise, and engaging technical documentation, marketing content, and user‑focused materials while ensuring alignment with cybersecurity best practices.

Responsibilities

Technical Documentation

: Develop, write, and maintain high‑quality technical documentation, including user guides, API documentation, system manuals, and knowledge base articles, using Adobe Experience Manager (AEM) to manage and publish content.

Content Creation in AEM

: Leverage AEM to create, organize, and publish content, ensuring seamless integration with digital platforms and adherence to brand guidelines.

Marketing Content Development

: Craft compelling marketing collateral, such as whitepapers, case studies, blog posts, and website copy, to promote products and services while aligning with marketing strategies.

Copywriting

: Write engaging, audience‑focused copy for product descriptions, email campaigns, social media, and other promotional materials, ensuring clarity and brand consistency.

Cybersecurity Content

: Produce documentation and training materials related to cybersecurity protocols, best practices, and compliance requirements, ensuring accuracy and accessibility for technical and non‑technical audiences.

Collaboration

: Work closely with subject matter experts (SMEs), developers, product managers, marketing teams, and cybersecurity professionals to gather information and ensure technical accuracy.

Content Optimization

: Use SEO best practices to optimize content for discoverability and user engagement, while maintaining compliance with cybersecurity standards.

Editing and Proofreading

: Review and edit content to ensure clarity, grammatical accuracy, and alignment with style guides and brand voice.

Required Skills

5+ years of experience in technical writing, with a focus on creating documentation for software or technology products.

3+ years of hands‑on experience with Adobe Experience Manager (AEM) for content creation, management, and publishing.

1+ years of experience writing about cybersecurity topics, such as data protection, compliance (e.g., GDPR, HIPAA), or security best practices.

Proven experience in marketing content creation and copywriting for digital and print media.

Exceptional writing, editing, and proofreading skills with a strong command of grammar and style.

Proficiency in AEM, including content authoring, workflows, and component management.

Strong understanding of marketing principles and the ability to craft persuasive, audience‑focused copy.

Familiarity with cybersecurity concepts, terminology, and best practices.

Ability to translate complex technical and cybersecurity concepts into clear, user‑friendly content.

Experience with SEO, content optimization, and analytics tools (e.g., Google Analytics, SEMrush).

Knowledge of documentation tools (e.g., MadCap Flare, Confluence, or similar) and markup languages (e.g., Markdown, HTML).

Strong organizational skills and attention to detail.

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