Technology Delivery Engineer

**Technology Delivery Engineer**As we open more MECCA stores, strengthen our online presence and continue to enable our customers to look and feel their best, we have an exciting newly created opportunity for a Technology Delivery Engineer to join our growing IT team at MECCA, for a ***Fixed Term Contract Until late May 2028.*****The role you could play:**As MECCA continues to grow and expand its store presence, you will manage new store rollouts from planning the requirements, liaising with vendors, and traveling interstate and/or overseas to ensure a smooth installation. You will also have the opportunity to work alongside our events team, managing their technical requirements for events and pop-up stores. To help support our Store teams and our Service Desk team, you will be responsible for the creation and upkeep of documentation, asset management and drive process improvements. have the opportunity to be involved in transformation projects with exposure to some of the latest technologies in the market. You will gain the tech exposure and experience that will set you up for your career as you get to work with systems such as We are looking for a passionate individual, with strong prioritization and planning skills. Someone who can adapt and work simultaneously on projects, duties and tasks to guarantee timely resolution for the business and a positive customer experience. You will have the ability to work with Services Desk, Retail Stores, and other departments to fulfil their needs and have experience managing external vendors. As a jack of all trades, you will be inquisitive, eager to ask questions as well as communication your concerns.Experience and knowledge of Microsoft operating systems including Windows Server and DesktopKnowledge of point-of-sale (POS) hardware and softwareKnowledge of MAC/IOS systems will be highly regardedProject Management experienceProblem solving, analytics and reporting skillsThe ability to cope with ambiguityThe ability to effectively communicate relevant issues and findings to the businessSome of our other team member benefits include:Since our very first day in 1997, our purpose has been to enable our customers to look and feel their best by offering them the world's best line-up of beauty and skin-care brands, coupled with exceptional service. Fast forward to today, and we have almost 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day.Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our, our or one of our Distribution Centres, you will be an integral part of the MECCA family.
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