AVP, US Experience Analysis — Lead Data-Driven Insights

The US Experience Analysis team is responsible for reviewing and understanding the assumptions and business drivers for all US division businesses: Life Insurance, LTC, and Annuities. The experience team strives to continuously increase its business knowledge and explore opportunities to advance experience review methodologies.

The AVP, US Experience Analysis will lead a team of 12-13 to drive the continued advancement of experience reviews and provide insight into the drivers of experience and business results. The leader should be driven, focused (but able to prioritize and change priorities), and knowledgeable about both the business, data and the impact of the policyholder behavior assumptions.

Key Responsibilities

Lead, communicate and also strengthen processes for our experience studies for mortality, morbidity, lapse, premium persistency and other policyholder behavior.

Advise and provide insight as part of regular forecasting (monthly and quarterly) and experience monitoring to assist in the ongoing observation of the inforce business. Ensure consistency between expected assumptions and SOE.

Deliver (with CFO) Financial Plan and own policyholder experience related Plan numbers

Coordinate and provide analysis on experience to support explanation of earnings drivers to management. This may involve driving analysis to understand deviation of experience from expected amounts.

Provide pro‑active support, experience analysis oversight and analysis for organic and non‑organic initiatives to optimize the value of the business

Provide actuarial and policyholder experience thought leadership on new business initiatives and assumptions

Expand actuarial experience analysis capabilities leveraging non‑traditional data and AI tools; Develop and implement process improvements and/or simplify current calculations.

Build strong working relationships and lead direct reports to foster collaboration and relationships within team and with key stakeholders

What we are looking for

FSA/FCIA designation, or equivalent

Expertise with Life and LTC products and extensive knowledge of JH Insurance business strongly preferred

Leadership and management skills, leading a team

Strong business acumen with an aptitude for strategic, critical, and analytical thinking

Strong verbal and written communications skills

Strong relationship management skills and ability to work within and across departments

Understanding the needs of various stakeholders across the organization

Ability to manage multiple projects of varying priorities levels and scope

When you join our team

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

マニュライフとジョン・ハンコックについて
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 https://www.manulife.co.jp/ lをご覧ください。

マニュライフは機会均等を是とする雇用主です
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。

雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、hr@manulife.comまでご連絡をお願いします。

Referenced Salary Location
Boston, Massachusetts

Working Arrangement
ハイブリッド勤務

Salary range is expected to be between
$156,700.00 USD - $290,900.00 USD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short‑ and long‑term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Know Your Rights Family & Medical Leave Employee Polygraph Protection Right to Work E-Verify

Company: John Hancock Life Insurance Company (U.S.A.)

#J-18808-Ljbffr