Retail Photo Operations Leader – Growth & Guest Service

Retail Operations Manager – Pigeon Forge operational site manager
Job Category:

Operations

Requisition Number:

RETAI003938

Posted: May 12, 2026
Full-Time

Locations
Dolly Parton's Stampede-P
3849 Parkway
Pigeon Forge, TN 37863, USA

Picture yourself working at Magic Memories in a rewarding, fast-paced environment based in

Pigeon Forge, TN . We are actively hiring

Retail Photo Operations Manager

in an exciting and dynamic atmosphere located at our iconic attractions.

What’s in it for you?

Starting rate: $21.15-$22.12/hr.

Commission, 401K, and/or Medical, Dental, and Vision benefits

Opportunity for growth and advancement.

Fun culture and atmosphere!

As a Retail Photo Operations Manager:

Drive teams to achieve goals.

Run all operational aspects of a high-volume souvenir photography retail operation.

Develop, train, and motivate staff to achieve desired guest service and financial results.

Provide floor supervision and administrative duties, ensuring the team stays focused on guest service and sales goals in a fast-paced environment.

Ensure excellent customer service by responding to guest requests, expectations, and needs.

Interact with guests from around the world.

Requirements and other details:

High school diploma or GED.

2+ years experience in tourism venue management or 3+ years experience as an Assistant in a high-volume/fast-paced retail environment.

Demonstrated leadership skills with the ability to support teams, develop culture, and demonstrate coaching and ongoing performance management.

Demonstrated ability to meet sales targets and KPIs in a busy environment.

Proven history of building strong, supportive, and effective relationships with operating peers and staff.

Previous experience in the employment life cycle, including recruitment, hiring, monitoring, and performance evaluation of all venue location personnel.

Sound judgment in decision-making, problem-solving, and prioritization of duties.

Excellent written and verbal communication skills with customers, management, and cross-functional team members.

Professional communication skills and appearance.

Must be authorized to work in the US.

Job Type:

FULL TIME
Classification:

Non-Exempt

We offer a fun job with great opportunities to expand your retail and leadership experience with a company that encourages growth and advancement! We offer competitive wages and incentives too!

EQUAL EMPLOYMENT OPPORTUNITY

– Magic Memories is dedicated to providing equal opportunities to all individuals regardless of race, color, religion, ethnic or national origin, gender, age, disability, sexual orientation, gender identity, gender expression, veteran’s status, or any other factor that is a prohibited consideration under applicable law.

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