Carrier Account Manager

Carrier Account Manager
Tampa, Florida, United States

Today's logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and teamwork form the basis for a rewarding, fast-paced career.

About The Role
Our Carrier Account Managers focus on building relationships with our #1 customer -our carriers. They negotiate rates and terms of freight movement to provide excellent customer service to grow the business. A Carrier Account Manager utilizes discretion and good judgment to manage and troubleshoot all aspects of freight movement.

Responsibilities

Business Development: You will procure, negotiate, and secure carriers to move available freight in a timely and cost-effective manner to meet the client's needs while establishing essential relationships.

Customer Growth: Provide consistent and exceptional service levels to carriers and internal customers to ensure pipeline growth to expand future capacity opportunities.

Relationships: Develop and grow carrier relationships through lead generation, cold-calling, and referrals.

Freight Operations: Effectively analyze carriers and freight market to best meet our customers' freight needs.

Results: Achieve and exceed monthly sales margin expectations and ensure carrier service levels and KPIs are met.

Communication: Proactively communicate with carriers and sales teams to fulfill commitments, exceed service expectations, and facilitate the resolution of carrier problems with shipment/deliveries.

Qualifications

Bachelor's degree.

2+ years of sales and customer service experience required or current new college graduates with a focus in Business Administration/ Supply Chain/ Marketing and/or Professional Selling.

Knowledge in the logistics industry preferred.

Skills

Ability to thrive in a fast-paced environment and meet performance metrics.

Strong negotiation skills persuasiveness, aggressiveness, confidence, resilience.

Entrepreneurial and competitive spirit, passion, self-motivation.

Organization and attention to detail.

Adaptability, multi-tasking ability, sense of urgency.

Confident decision-making skills, problem-solving ability, and issue resolution skills.

Additional Information

$50,000 base pay; ramp to commission

This is a non-exempt position under the Fair Labor Standards Act and, as such, is overtime eligible.

Onsite 5 days a week - Tampa, Florida

Selling Power Ranked: Top 60 companies to Sell for. 7th consecutive year

Transport Topics Ranked: Top 30 Logistics company in the U.S.

Start Date: June 8th, 2026

#J-18808-Ljbffr