Sales Coordinator – Lake Forest, IL.

Job listing expires on May 20, 2026.

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, we keep the world working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award‑winning culture, the company had 2024 revenue of $17.2 billion across its two business models. In the High‑Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products.

Compensation
This is an hourly position. The anticipated base pay compensation range is $21.10 to $26.35. The range reflects the potential base pay for this role at the time of posting based on the job grade. Individual pay will depend on geographic location and relevant experience and skills. The anticipated compensation may be higher or lower than the range described.

Benefits

Medical, dental, vision, and life insurance coverage starts on day one of employment.

Access to up to 50 % of your paycheck based on hours worked before payday.

18 paid time off (PTO) days annually for full‑time employees (accrual prorated based on employment start date) and 6 company holidays per year.

6 % company contribution to a 401(k) retirement savings plan each pay period, no employee contribution required.

Employee discounts, parental leave, and additional benefits.

Safety shoes provided where applicable.

Job Description
The Sales Coordinator provides support to sales team members who are aligned to contractual customers. Sales Coordinators manage multiple track codes with approximately $150 million in revenue. The purpose of the role is to shift non‑selling activities away from our sales partners, enabling them to focus on strategic selling activities and achieve sales growth. Sales Coordinators assist with contractual recurring reporting, contractual pricing coordination, track‑code maintenance, strategic content development, and pre/post order support. The Sales Coordinator is responsible for fostering significant business partnerships with all levels of leadership and collaborates with multiple cross‑functional teams to improve the customer and seller experience.

You Will

Support multiple sellers and serve as a strategic partner in managing approximately $150 million in sales.

Provide seller support for large contract customers (e.g., National Accounts, Healthcare, GPOs, Channel Business, Gov’t) and maintain a strategic relationship with Grainger Canada National Sales Coordinators in regard to CSP pricing, reporting, quotes, sourcing, and other complex organizational tasks to drive contract implementation and execution.

Apply critical thinking to uncover unique and complex customer requirements and create effective solutions.

Act as a liaison between cross‑functional departments such as Quotes, Cross‑Referencing, Customer Life‑Cycle Project Manager, Contract Enablement Manager, Contract Administration Coordinator, Sourcing, Customer Service, Financial Services, eCommerce, Technical Product Support, and other supported departments.

Use data to articulate the customer story and address inconsistencies or anomalies.

Assist in RFQs, large bid pricing, and contractual CSP activities.

Prepare quarterly business review reporting.

Maintain monthly, contractual, customer‑facing reporting.

Manage mass account creation and/or deactivation.

Support large account list match projects and e‑business integrations.

Create and manage track codes, align accounts, and handle contractual diversity reporting.

You Have

High School Diploma or equivalent.

Technological proficiency to navigate Grainger systems and software packages, including SAP/SOE, MS Office (Excel, Access), MS Outlook, SalesForce, and Keepstock Dashboard.

Ability to influence without authority and negotiate to make sound decisions while minimizing risk to the company.

Persistence in a position or plan of action until desired results are achieved or it is no longer reasonable to continue.

Agility in a fast‑paced environment and continuous improvement mindset toward process and technology opportunities.

Strong proficiency in Excel and the ability to learn new efficient data manipulation techniques.

Capacity to multi‑task, handle multiple priorities with agility, and perform in a fast‑paced, high‑volume environment. Strong decision‑making, solution‑focused, and troubleshooting skills.

Business acumen and knowledge of the MRO industry.

Equal Employment Opportunity
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

Accessibility and Reasonable Accommodations
We are committed to fostering an inclusive, accessible work environment that includes providing reasonable accommodations to individuals with disabilities during the application process and throughout the course of employment. If you need a reasonable accommodation at any stage of the application or hiring process—including the use of our website, application, interview, or hiring process—please advise us so that we can provide appropriate assistance.

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